Food Operations Manager 2

Role Overview Sodexo at California State University San Marcos (CSUSM) is seeking an exceptional Catering Operations Manager 2 to manage our diverse and vibrant Catering program. You'll lead events from initial inquiry to flawless execution. This role is perfect for someone who thrives in a fast‑paced setting, loves building client relationships, and delivers hospitality with excellence! Seeking candidates with high-end full-service catering experience with proven success as a team leader and skilled at growing a Catering program that exceeds service expectations. What You'll Do Identify customer needs and expectations Ensure that Sodexo and customer goals are aligned and met Educate and develop rapport with clients and promote partnerships Promote a customer/client centered culture that strives to exceed customer and client needs Coordinate all unit catering initiatives to drive sales growth and track results Maintain and improve service level resulting in increased customer satisfaction Ensure all HACCP standards are followed Demonstrate resourcefulness and quick responsiveness to client and customer request What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring High volume, high-end catering management experience A work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively The ability to manage multiple priorities, a passion for high level customer service and professional communication skills Expertise in prioritizing tasks and flexibility to take on additional responsibilities as needed Extensive formal training in catering services, with particular emphasis on customer service, event planning and and event management Strong focus on food quality and presentation as well as high end catering experience Previous success managing a university campus account Strong leadership skills, computer skills, and culinary knowledge Technical competence in unit financial management, pricing, menu development and training and development of front line hourly employees Exceptional time management skills Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement

• Associate's Degree or equivalent experienceMinimum Management Experience
• 2 yearsMinimum Functional Experience
• 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.