Banquet Manager

La Bahia Hotel & Spa is seeking a dynamic result-driven Banquets Manager who serves as the driving force behind flawless event execution . This role encompasses full oversight of all banquet operations, including ballroom events, outdoor functions, and poolside operations, ensuring each occasion meets the highest standards of service excellence. Responsible for end-to-end event management, the manager coordinates intricate logistics, from initial client consultations and customized menu planning with the culinary team to seamless setup, execution, and post-event follow-up. By delivering impeccable service and innovative programming, the Banquets Manager will uphold La Bahia Hotel & Spa's service standards (inspired by Forbes) while elevating our beachfront property.

RESPONSIBILITIES AND JOB DUTIES

Responsible for the ongoing Banquet and Pool operations, as well as assisting in refining, updating, and creating training and development tools to elevate the operating standards, practices, and F&B guest experience for the hotel. Assist in developing and executing the service standards, selling strategies and menu descriptions in cooperation with the Director of F&B. Inspire, coach, train, and develop the Banquet and Pool teams. Maintain a work environment that encourages teamwork and nurtures open communication, positive problem solving, growth and development, recognition and respect. Control labor through efficient planning, budgeting and maintaining staffing guidelines. Control expenses through strategic purchasing decisions and inventory control. Ensure that sanitation standards as set forth by the management, local, state and federal regulations are met. Operate within compliance for cleanliness and organization of all F&B areas, specifically banquet and pool areas. Report monthly inventory and subpar levels to the Director of F&B. Train and maintain hotel policies and procedures for the Banquet and Pool Department in conjunction with the luxury culture. Responsible for assisting in developing and effective implementation of all Standard Operating Procedures (SOP's) and training tools for the Banquet and Pool outlets. Assist in developing programs for the F&B team, specifically banquets and pool teams, and responsible in overall execution. Must appropriately manage performance through effective open communication, development, training, coaching, counseling, guidance, or disciplinary action whichever is most appropriate. Perform or appropriately delegate administrative duties related to staffing/scheduling, POS system, daily reporting, cash handling, budget management and competitive surveying to direct reports. Must maintain and ensure payroll and service charge distribution is accurately managed and submitted on time to the Accounting team. Attends hotel staff meetings and coordinates with other department heads to ensure smooth operation. Stays current on local restaurant trends and communicates relevant information effectively to the team. Performs all other duties as assigned by management.

QUALIFICATIONS

(3/4) years or more minimum experience as Banquet & Events Manager OR Food and Beverage Manager in a luxury hotel and/or resort overseeing multiple F&B outlets. Luxury resort experience preferred. Hotel opening experience a plus. Dynamic and entrepreneurial - able to lead a team to success by leading by example. Knowledge of local and state laws and regulations as it relates to food and alcoholic beverages, ensuring staff have been trained in responsible alcohol service (i.e. TIPS). Knowledge of luxury F&B service standards (Forbes 5 Star, AAA 5 Diamond), understanding of labor and F&B cost control, maintenance, merchandising, and accounting. Must possess excellent Beverage knowledge. Strong leadership skills; a natural motivator. Strong management reporting skills. Strong business acumen. Strong Communication Skills (written, verbal and formal presentation style). Strong problem-solving skills. Effective decision-making skills. Effective conflict management skills. Ability to influence others. Strong organizational skills.

ABOUT US

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

Job Type:

Full-time Pay:

$80,000.00 - $90,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Ability to

Commute:

Santa Cruz, CA 95060 (Required)

Work Location:

In person