General Manager - Restaurant

General Manager - Restaurant Pepper Lunch - 3.7 Sunnyvale, CA Job Details Full-time $25 - $27 an hour 14 hours ago Qualifications Teamwork Operations management Interpersonal skills Employee relationship building Sales team management Team development Data-driven problem-solving Sales leadership Managing food service teams Stakeholder relationship building Food service management Full Job Description General Manager (GM)

Location:

San Jose, CA Reports to: Director of Operations About the

Role:

As the General Manager at Pepper Lunch, you are the heartbeat of our operations, directly influencing the success of our fast-casual dining experience. You're not just managing; you're leading by example, with a hands-on approach that inspires your team and delights our customers. You'll be responsible for driving operational excellence, fostering a high-morale team environment, and ensuring our customers leave happier than they came.

Responsibilities:

Leading with

Passion and Excellence:

Host regular team meetings and workshops, both in groups and one-on-one, to enhance operational skills, celebrate achievements, and drive results. Foster a culture of collaboration and excellence, sharing best practices and leading by example within the peer group. Cultivate a diverse and inclusive team that mirrors our community, embodies Pepper Lunch's values, and motivates through visionary leadership. Managing for

Success:

Set and monitor Sales/KPI targets for each team member, ensuring standards are consistently met through constructive feedback, coaching, and, when necessary, corrective action. Develop strong relationships with key stakeholders to streamline accountability and exceed performance targets.

Champion of Culture and Community:

Promote a customer-centric and employee-first culture, ensuring every team member feels valued and empowered. Act as a brand ambassador, both within the restaurant and the wider community, to build lasting relationships and a loyal customer base.

Skills and Experience:

A minimum of 2 years in a management role within the food, hospitality, or retail industry. A track record of improving team performance and achieving sales goals. Excellent communication skills, capable of effective coaching and fostering a positive work environment. Strong analytical abilities to interpret data and inform decision-making. An entrepreneurial mindset, with a proactive and creative approach to problem-solving.

What Sets You Apart:

Exceptional ability to connect with people - both your team and our customers. Passion for the fast-casual dining experience and a drive to continuously improve it. Hands-on leadership style, ready to jump in and support wherever needed.

Join Us:

Are you ready to lead our team to new heights? Apply now and let's discuss how your vision aligns with ours. If we find a match, we'll reach out for an interview to dive deeper into your unique capabilities and how you can contribute to the Pepper Lunch family.

Pay:

$25.00 - $27.00 per hour

Work Location:

In person