The Gilpin Casino - F&B Operations Manager

A Legacy of Excellence Entertaining Your World Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication. The Gilpin Casino is currently in search of an "F&B Operations Manager" . We first opened our doors in 1992 following the legalization of gambling. Situated in the heart of the storied gaming district, this historic building offers the same "Old West" charm as it did in 1869. The Gilpin Casino encompasses more than 37,000 square feet with 400 slot machines and Lucille Malone's Restaurant that serves legendary comfort food. Our employees are supported with a comprehensive benefits program that include the following: $200 Referral Bonus Tuition Reimbursement 7 paid Holidays 80 hours of Vacation after 1 year of employment 48 Hours of Sick Time available immediately and renews annually We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days Employee Assistance Program FREE of charge Company paid Life Insurance and AD&D Matching 401K program after 90 days Employee Meal Discounts Free/Discounted Bus Tickets for qualifying positions Ongoing learning and development programs Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

Hire and train all front of the house Lucille's employees, bartenders, cocktails servers, bar backs, leads, and supervisors Schedule and assign work stations to all employees listed in General Summary Coordinate daily front/back of house restaurant operations Responding efficiently and accurately to customer comments Regularly review product quality and research competition for growth opportunities. Coach and develop staff Maintain established service standards Conduct pre-shift and department meetings with the staff Review and evaluate the staff performance in a timely manner. Appraise staff performance and provide feedback to improve productivity, actively manage both front/back of house labor Estimate future needs for goods, kitchen operating supplies, and cleaning products Assist in auditing for food waste and nonfood inventory. Control operational costs and identify measures to cut waste Develop good working relations with other departments Maintain compliance with health codes Ensure compliance with sanitation and safety regulations, working in both front/back of house personnel Financial management skills such as budgeting, profit and loss accountability Ability to create detailed restaurant reports on weekly, monthly, and annual basis Preparing and presenting staffing/sales reports Other related duties including but not limited to complying with the following: Food Safety Guidelines, Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting

Skills, Education and Other Requirements:

Must be fluent in English with some Spanish language preferred Must have basic knowledge of computer applications (Windows, Word, Excel, and Outlook) Business, food service graduate, or equivalent work experience Front and back of house experience along with bar experience required Extensive food and beverage knowledge with the ability to recall ingredients and dishes to inform customers and wait staff 3+ years' experience in a high-volume restaurant management 3+ years previous management experience Have or ability to obtain ServeSafe Manager certification within 90-days of hire A valid Colorado Gaming License Identification that establishes identity Identification that establishes the right to work in the United States Don't want to drive to Black Hawk? Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com. BHWK123