Assistant General Manager (AGM)

Assistant General Manager (AGM) Bridgeport, CT Job Details Full-time $20 an hour 1 day ago Benefits Paid training Employee discount Flexible schedule Qualifications Cost management Employee onboarding Food service management experience (3-5 years) Food handling Food safety management Quality assurance within food and beverage industry Operations management Customer service Staff scheduling Managing hospitality teams Mid-level Cost control Performance management Sanitation procedures Team development Hiring Store opening/closing procedures Supervising experience Kitchen cost control Staff training Updating inventory records Recruiting Waste management Materials management in food and beverage Food ordering 1 year Onboarding process management Food safety Escalation handling Leadership Team motivation (leadership skill) Communication skills Staffing management Food service management Time management Staff development Hospitality management Full Job Description Bridgeport CT Vortex LLC is seeking a dynamic and energetic Assistant General Manager (AGM) to join our growing team. This is an exciting leadership opportunity for a motivated professional who thrives in fast-paced, customer-focused environments and is passionate about delivering exceptional food and service experiences. As an Assistant General Manager, you will partner closely with the General Manager to lead daily restaurant operations, ensuring outstanding guest service, consistent food quality, and operational excellence. This role plays a key part in driving team performance, executing brand standards, managing labor and inventory, and supporting the development of a strong and motivated team. Your leadership, enthusiasm, and operational expertise will help drive store success while fostering a positive work environment and maintaining compliance with company policies, food safety regulations, and brand standards.

Key Responsibilities:

Operations Management:

Assist in overseeing daily restaurant operations Ensure all food products meet brand quality and safety standards Maintain operational excellence during all shifts Support the General Manager in achieving sales, labor, and profitability targets Ensure proper opening and closing procedures are followed

Team Leadership:

Supervise shift leaders and team members during assigned shifts Assist with hiring, onboarding, and training new employees Provide coaching, feedback, and performance guidance to staff Help maintain a positive and productive team environment Address employee concerns and escalate issues when needed

Labor & Scheduling:

Assist with team scheduling to ensure proper staffing levels Monitor labor costs and productivity Ensure employees follow timekeeping procedures Support labor management strategies to meet operational goals

Food Safety & Compliance:

Ensure compliance with all food safety, sanitation, and health regulations Maintain proper food handling and storage standards Ensure cleanliness and organization throughout the restaurant Assist with audit readiness and operational inspections

Inventory & Cost Control:

Support inventory management and product ordering Monitor food waste and implement cost control practices Assist with maintaining accurate inventory records

Guest Experience:

Ensure all guests receive fast, friendly, and professional service Resolve guest concerns quickly and professionally Promote a welcoming and positive restaurant environment

Qualifications:

1-3 years of restaurant or food service leadership experience preferred Previous supervisory experience strongly preferred Strong leadership and team development skills Excellent communication and problem-solving abilities Ability to work in a fast-paced environment Basic understanding of restaurant financials and labor management

Physical Requirements:

Ability to stand for extended periods Ability to lift up to 40 lbs Ability to work in a fast-paced kitchen environment Ability to work evenings, weekends, and holidays as required

Work Environment:

This position operates in a fast-paced restaurant environment requiring strong multitasking, leadership, and operational management skills.

Pay:

$20.00 per hour

Benefits:

Employee discount Flexible schedule Paid training Application Question(s): Are you at least 18 years of age or older? Do you have at least 1-3 years of restaurant management or supervisory experience? Are you able to work flexible schedules including nights, weekends, and holidays? How many employees have you supervised at one time? How do you handle employee performance issues or coaching opportunities? Have you been responsible for monitoring labor costs or staffing levels? What days and hours are you available to work?

Work Location:

In person