Cafe Manager

Cafe Manager Pembroke & Co., Inc. Manchester, CT Job Details Full-time $47,000 - $50,000 a year 1 day ago Benefits Health insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Computer literacy Basic math

Full Job Description Benefits:

401(k) 401(k) matching Bonus based on performance Employee discounts Health insurance Paid time off Position Overview Supporting one of the largest QSR brands, the Store Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance - giving you the opportunity to make a direct impact every day. Why Join Us? Opportunity to lead your own store and team Clear path for career growth and advancement Fast-paced environment where your work makes an impact Generous discounts on food/coffee Key Responsibilities Team Leadership Manage the recruiting, hiring and training of team members Build a positive, accountable team culture Provide ongoing feedback, recognize performance and resolve team concerns Operations & Guest Experience Create a guest-first culture and lead by example to deliver excellent service Maintain brand standards, cleanliness, and food safety Ensure proper staffing to keep shifts running smoothly and efficiently Business & Financial Performance Drive sales and execute local marketing efforts Control labor, food costs, and cash handling Review performance and take action to improve results Administrative & Operational Support Manage scheduling, payroll, inventory, and ordering Forecast staffing and business needs Complete basic reporting and admin tasks What We're Looking For 1+ year of management or leadership experience (QSR/retail preferred) Strong communication and leadership skills with a demonstrated understanding of confidentiality Ability to work in a fast-paced, hands-on role Basic math, problem-solving, and computer skills High school diploma (or equivalent) ServSafe Certification (preferred) Reliable transportation What to Expect Flexible schedule (managers will work a 6 day workweek pending the operational needs of the store, including early mornings, weekends, holidays - shifts typically start at 4-5am) On your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.) Fast-paced, team-driven environment