Manager

Job Description Help for Job Description. Opens a new window. Veterans Preference Job Description As a Manager, you'll lead operations and people with purpose—supporting the company Mission while bringing our Values to life. You'll drive results through coaching, communication, and ownership, and help create a culture where team members grow and guests feel like stars. Compensation The compensation for this position is: $22.30 per hour - $23.50 per hour What You'll Be Doing Daily/Weekly Responsibilities Perform daily, opening, and closing operational and administrative duties. Oversee and complete theatre administrative reports. Ensure that associates consistently meet Company Guest Service standards. Ensure proper staffing levels across all areas of the theatre. Reinforce guest and operational focus through MBWA (Managing By Walking Around). Review financial numbers regularly to drive performance and optimize the guest experience. Oversee an assigned theatre department, if applicable. Listen, communicate, and work with guests in a high-volume setting. Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals. Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable). Maintain regular personal attendance for all scheduled shifts in accordance with company Management Work Schedule Policy. Leadership Uphold company Business Practice Standards and follow all established company policies and procedures. Model company Values by maintaining a professional, positive demeanor and leading with ownership and integrity. Adhere to and uphold company appearance standards, including Wardrobe 101. Foster an inclusive environment to ensure everyone feels welcomed, valued, and respected. Do the right thing by addressing concerns promptly and directly. If you see something, say something—speak up to support a safe, respectful, and accountable environment. Inspire results by confidently leading teams and leveraging available resources to meet goals and deliver a guest and team experience. Model leadership by guiding and developing crew and supervisors to perform their roles with confidence. Communicate with impact by listening and collaborating with supervisors, peers, subordinates, guests, vendors, and corporate partners in fast-paced, high-volume settings. Champion a culture of learning by actively participating in hiring, onboarding, training, and performance engagement—ensuring every associate has the tools to succeed. Invest in your own growth by taking initiative in completing your training and development plan, preparing yourself for continued leadership opportunities. What We Need From You Six months supervisory or commensurate leadership experience. High School Diploma or Equivalent What We Also Value One year experience in guest-focused business (retail, restaurant, hospitality, etc.). Working knowledge of all theatre crew functions. Analytical, planning, and problem-solving skills. Ability to consistently deliver results with minimal supervision. Oral and written communication skills. Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems) Requirements to be performed, with or without reasonable accommodation Standing, walking, lifting, twisting, and bending on a frequent basis. Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor) We are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. We strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment. AI Translation Assistant Opens in new window