Bilingual Food Pantry Manager (Spanish / English)

GREAT CAREERS START HERE!

Are you interested in becoming a valued member of an award-winning team of professionals who are dedicated to helping ease hardship & foster financial stability in our community? We'd love to hear from you! Apply today for the full-time Client Services Manager position by sending your resume to: jobs@nfcchelp.org

Job Summary :

Under the direction of the Director of Client Services

• Food Pantry, the Food Pantry Manager supports all aspects of Food Pantry operations, including inventory control, receiving products, client orders, supervising and managing volunteers, entering data and creating reports.

Job Duties and Responsibilities:

Receive donations and inspect to ensure it meets NFCC quality standards. Checks inventory of all standard items in the pantry program, reconcile inventory and ensure counts are correct. Helps stock all donations in appropriate areas. Fill orders as needed. Responsible for troubleshooting client pantry problems. Sort and organize food according to prescribed processes. Provide support and training for technology for client programs Assists with annual inventory. Work with enabled agencies to ensure all process are correct. Train and onboard new employees who join the Food Pantry and Client Services team. Responsible for Salesforce data entry and reporting for food pantry. Attend meetings and oversee pantry operations in absence of the Food Pantry Director. Trains and supervises individual and group volunteers. Source more food. Will help build community partnerships to increase food donations and food recovery. Work at NFCC events throughout the year. Supervise evening and weekends shifts as needed. All other duties as assigned by management.

Required Skills and Abilities:

Ability to work with and to lead a team. Good interpersonal communications skills required. General computer and technology aptitude to learn NFCC systems. Strong MS Office (Excel) experience. Salesforce experience a plus Able to work weekends, 2 nights weekly preferred. Bilingual (English and Spanish). Criminal background check clearance and a negative drug test screening.

Education and Experience:

High School degree or equivalent, previous experience in supervision

Supervisory Responsibilities:

Supervise and manage Food Pantry staff and volunteers

Compensation:

We offer a competitive salary in the range of $52,000

• 55,000 based on experience.

Benefits:

Our benefits package includes healthcare, life and long-term disability insurance, and supplemental insurance options. We pride ourselves on offering competitive compensation and benefits for full-time employees, including generous paid time off along with 8 paid holidays.

We offer:

2 benefit options

• NFCC pays either 100% or 90% of the premiums for medical, dental and vision. Eligibility begins the first day of the month after 30 days of hire. 403(b) pretax elective deferrals following the first full pay period after their hire date with a matching contribution
• for every $2.

00 an employee contributes to their 403B plan, NFCC contributes an additional $2.00 up to 4% of your annual compensation. If this sounds like the role for you, we'd love to meet you! Please submit your resume to jobs@nfcchelp.org.

Job Competencies:

Customer Service

• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills
• Focuses on solving conflict, Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Organizational Support
• Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Planning/Organizing
• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Problem Solving
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Teamwork
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Physical Demands and Work Environment:

Must be able to lift, push or pull up to 50lbs.

EEO Statement:

NFCC is an Equal Opportunity Employer, NFCC does not discriminate based on race, religion, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status, or any other basis protected by the law. All employment is decided based on qualifications, merit, and business needs. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay:

$52,000.00

• $55,000.

00 per year

Benefits:

403(b) 403(b) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Application Question(s): Have you ever worked at or been a volunteer at a food pantry? How would you rate your understanding of Spanish (Beginner, Intermediate or Advanced)?

Experience:

Supervising:

3 years (Required)

Language:

Spanish (Required) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person