CROW CREEK PARK - SHIFT MANAGER

GENERAL SUMMARY

Working under the direction of Recreation Coordinator, this position will be an acting manager on duty at Crow Creek Park during baseball and softball operations. Responsibilities include scheduling staff, handling absences, overseeing all sales and rentals, assisting with accidents and incidents, maintaining the operation of the concession stand, ordering supplies/concessions, and assisting all other staff while on duty.

AREAS OF ESSENTIAL DUTIES AND RESPONIBILITIES

Responsible for creating a work schedule for all staff, collecting employee's availabilities, documenting call-ins, and finding coverage for unexpected absences.

Perform as on-site manager, responsible for staff and patrons utilizing baseball and softball fields. Oversee and ensure the quality of light field maintenance needs like raking batters boxes, dragging fields, removing bases, moving mounds etc. Ensure staff keeps all facilities and workstations neat, and clean. Ensure overall cleanliness of the park and fields including dugouts and surrounding areas of baseball fields and park restrooms. Assist with opening, closing and securing the facility according to policies.

Be primary source for Attendant's questions and assume Attendant responsibilities as needed. Manage all accidents, injuries, and/or incidents around the park and enforce all safety rules.

Know and enforce safety standards and policies of the City of Bettendorf.

Offer excellent customer service to all patrons. Greets customers with a smile and responds to patron needs in a kind and courteous manner.

Complete accurate and appropriate attendance and incident reports.

Work with Admin Assistant on any/all point-of-sale issues/updates and work with clerks that need further training.

End of shift overview of employee clock in/clock out entries are correct. Report any issues. Responsible for safe and clerk drawer reconciliation. Inventory of food, beverage, and merchandise.

Must have reliable transportation and must be able to work all scheduled hours, including early afternoons, evenings, and weekends.

Attend regular staff meetings and in-services.

Perform the basic first aid and CPR/AED skills if necessary.

Communicates via radio with staff.

Performs other duties as assigned.