Manager

Manager Tropical Smoothie Cafe - 3.1 Norridge, IL Job Details Full-time $50,000 - $55,000 a year 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Hospitality Staff supervision ServSafe Customer service In-person customer service Restaurant management High school diploma or GED Supervising experience Quality control Food service Crew management Cash handling

Leadership Full Job Description Job Description:

Tropical Smoothie Cafe is looking for store managers to join our upbeat positive team. Bonus Program Up to $7,500 a year in bonuses Up to $5,000 a year in tips

ESSENTIAL FUNCTIONS

Wears an owners hat in operating the store. Knowledgeable and proficient in each position within the cafe. Successful completion of the Cafe Basics, Certified Trainer, and Crew Leader Training Programs. Recruits, interviews, hires, and trains new Crew Members to ensure the cafe is staffed at the appropriate level. Manages and delegates daily functions of the cafe including prepping product, making food and smoothies, serving customers, and completing daily and weekly cleaning duties. Leads and coaches Assistant Managers and staff during each shift to ensure brand standards are upheld. Manages the brand experience, including hospitality, quality control, and speed of service. Ensures all safety and security policies are being followed as set by the brand. Hires and trains cross functional Team Members to ensure the store is staffed at the appropriate level. Drives servsafe compliance and proper food handling procedures. Performs any additional tasks necessary to run the store.

REQUIRED EXPERIENCE & KNOWLEDGE 3

years of food service experience or hospitality degree. Legally able to work within the State and Federal guidelines. Self-starter; able to clarify ambiguity, make solid decisions, and create solutions in a fast- paced organization.

PHYSICAL REQUIREMENTS

Continuous standing and walking throughout the duration of each shift. Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice, or taking out trash. Constant face-to-face interactions with crew members and customers. Safely navigate in a fast-paced cafe environment. Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

General Managers can expect to have a 45-hour work week, dictated by the needs of the business. Some early mornings, late evenings, weekend, and/or holiday hours and will have additional opening/closing responsibilities. Leads Crew Members and Leaders by demonstrating Tropical Smoothie Cafes core values in all interactions. Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift. Fun, fast paced, upbeat environment with no fryers! Comfortable with a high level of change.

Job Type:

Full-time Pay:

$50,000.00 - $55,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Shift:

Evening shift Morning shift

Education:

High school or equivalent (Preferred)

Experience:

Supervising Experience:

1 year (Required)

Customer Service:

1 year (Required)

Work Location:

In person