Restaurant Manager

Restaurant Manager Rockford Country Club - 4.1 Rockford, IL Job Details Part-time | Full-time $20 - $25 an hour 1 day ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications Menu planning High school diploma or GED Hiring Schedule management Supervising experience Staff training Full Job Description Dining Room Manager Reports to:

Director of Clubhouse Operations Supervises:

Dining Room Servers, Host/Hostess Classification:

Exempt

EDUCATION AND/OR EXPERIENCE

High school diploma or GED required. A four-year college degree in Hospitality is preferred. Three years of dining room supervisory experience in private club.

JOB TASKS/DUTIES

Able to lead staff through all service types such as American, Russian, French and Buffet. Designs floor plans according to reservations. Plans dining room set-up based on anticipated guest counts and client needs. Takes reservations, checks table reservation schedules and maintains reservations log. Greets and seats members and guests. Inspects dining room employees to ensure that they are in proper and clean uniforms at all times. Hires, trains, supervises, schedules and evaluates dining room staff. Confirms time, attendance and hours worked and approves weekly departmental payroll prior to submitting it to AGM. Produces daily or meal-period revenue analyses and other reports from point of sale (POS) systems used in the dining room. Performs daily POS closeout and tip distribution requirements (if applicable). Verifies proper distribution of tips and hours for employees and submits to AGM. Provides appropriate reports concerning employee hours, schedules, pay rates, job changes, tip pools, etc. Receives and resolves complaints concerning dining room service. Serves as liaison between the dining room and kitchen staff. Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule. Directs pre-meal meetings with dining room personnel; relays pertinent information such as house count and menu changes, special member requests, etc. Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns. Makes suggestions about improvements in dining room service procedures and layout. Trains staff on all aspects of the POS system. Develops and supervises the revenue control system. Assures that the dining room and other club areas are secure at the end of the business day. Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for. Develops and maintains the dining room reservation system. Develops and implements an ongoing marketing program to increase dining room business. Monitors dining room labor and supplies budget; makes adjustments to achieve financial goals. Utilizes computer to accurately charge members, create forecast and revenue reports and write correspondence. Develops and continually updates and refines policy and procedure manuals for service staff to increase quality and to control costs. Assists in service and tableside cookery, as needed. Attends scheduled staff meetings.

JOB TASKS/DUTIES CONTINUED

Plans operating budget for dining service responsibilities. May serve as club's opening and closing manager or manager on duty. Works with Executive Chef to update, review and print weekly menu changes. Assures that local and state laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed. Performs other appropriate assignments and projects as required by the Food and Beverage Director.

LICENSES AND SPECIAL PERMITS

Alcoholic beverage certification. Food safety certification.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. Push, pull or lift up to 50 pounds. Continuous repetitive motions. Work in hot, humid and noisy environment.

Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance

Work Location:

In person