Manager

Job Summary We are seeking a dynamic and experienced Manager to oversee daily operations in our gaming/casual dining establishment. The ideal candidate will possess strong leadership skills and a passion for food service, ensuring that our kitchen runs smoothly while delivering exceptional dining experiences to our guests. This role requires a hands-on approach to managing staff, training development, and maintaining high standards of food quality and service. Exceptional customer service is a major component of this position.

Responsibilities Team Building:

Hire, train and lead each store's exceptional customer-focused employees, building an effective aligned staff in conjunction with Laredo Hospitality's vision and culture. Consistently and effectively communicate company obiectives through face-to-face communication, team meetings and daily calls to each property. Ensures that all local and national health and food safety codes are maintained. Performs visitations of each location on a consistent basis to ensure quality standards are being maintained and complete a checklist for each visit. Instill and uphold the mission of cultivating relationships through personalized service. Lead recognition and motivational efforts throughout the area for team members and guests. Work hands-on in each property to ensure compliance of guest service, cleanliness and standards of excellence. Provide guidance to all team members, leading by example. Work side by side with team members to model and validate operational excellence through ongoing visitations on varying days and partial days. Executes all schedules, minimizing overtime and ensuring proper coverage. Bi-weckly payroll reporting. Maintain proper inventory levels with thorough inventory and purchasing.

Compliance:

Ensuring team members have up to date food manager and basset certifications. Ensure safety regulations are followed and company are met consistantly. Execution of the highest standards of all local health and safety codesas well as security policies.

Budgeting/Reporting:

Complete all required reports in a timely manner including weekly and monthly reports and business reviews. Responsible for retaining food budgetary goals. Ensure operational and financial targets remaining within agreed upon budgets and timelines.

Performance:

Develop and maintain a strong relationship with employees and customers. Run a top line business through operational focus, ensuring that correct procedures are followed at all times. Proactively identify and manage challenges to address customer concerns and issues. Address underperformance and accountability with necessary documentation. Analyze employee performance and provide feedback, guidance and training to impact results. Monitor and ensure execution of local store marketing programs per company directives. Skills Proven experience in food management within a casual dining setting. Strong background in kitchen management with a focus on culinary excellence. Excellent cash handling skills with attention to detail in financial transactions. Ability to supervise and motivate a diverse team effectively. Experience in training development for staff at various skill levels. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Effective communication skills, both verbal and written, to interact with team members and guests. Join our team and contribute to creating memorable dining experiences while leading a dedicated group of culinary professionals!

Job Type:

Part-time Pay:

$17.00 - $20.00 per hour

Benefits:

Employee discount Paid training

License/Certification:

Driver's License (Required) Bartender License (Required) Food Manager Certification (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Spring Grove, IL 60081 (Required) Ability to

Relocate:

Spring Grove, IL 60081: Relocate before starting work (Required)

Work Location:

In person