General Manager

General Manager Hamilton, IN 46742 $55,000

• $80,000 a year
• Full-time $55,000
• $80,000 a year
• Full-time Help Lead a Growing Marine Dealership Focused on Customer Experience AMC Marine Sales & Service is looking for a driven, organized, customer-focused General Manager to help lead our growing marine dealership in Northeast Indiana.

This is not a corporate desk job. This is a hands-on leadership role inside a fast-paced, family-oriented business that helps families create memories on the water. We are looking for someone who: Naturally takes ownership Leads people well Loves organization and problem solving Cares deeply about customer experience Can build systems and improve operations Is comfortable making decisions and holding a team accountable Wants to help grow a business long-term The ideal candidate does not necessarily need marine industry experience. Hospitality, automotive, restaurant, operations, service management, or customer experience leadership backgrounds may all translate well. What You'll Be Responsible For Overseeing daily dealership operations Leading and supporting department managers and staff Improving customer experience and communication Monitoring scheduling, workflow, and operational efficiency Managing accountability and team performance Assisting with hiring, training, and team development Reviewing financial reports and helping drive profitability Helping create and improve processes and systems Maintaining a positive, professional culture Supporting long-term dealership growth initiatives What Success Looks Like Customers feel genuinely cared for Employees know expectations and stay accountable Service, sales, and parts departments operate smoothly Communication improves internally and externally Problems get solved quickly and professionally The dealership becomes more organized, efficient, and profitable QualificationsPreferred Experience Leadership or management experience Operations or service management background Customer service leadership Team development and accountability Scheduling and workflow coordination Financial or business decision-making exposure Helpful Traits Strong communicator Organized and detail-oriented Calm under pressure Positive attitude Self-motivated Process-minded Comfortable making difficult decisions Strong follow-through Compensation & Benefits Competitive salary based on experience Performance bonus opportunities Paid holidays PTO Employee discounts Opportunity for long-term growth and leadership Potential future profit-sharing or incentive opportunities About AMC Marine AMC Marine Sales & Service is a family-owned boat dealership and service center located in Hamilton, Indiana. We specialize in helping families enjoy their time on the water through boat sales, service, storage, transportation, and customer support.

We believe in:

Doing quality work Communicating well Treating people fairly Constant improvement Building long-term relationships with customers and employees If you enjoy building teams, improving operations, and creating exceptional customer experiences, we'd love to talk with you.

Pay:

$55,000.00

• $80,000.

00 per year

Benefits:

401(k) matching Employee discount Paid time off Application Question(s): Tell me about a time you walked into a disorganized operation. What did you do first? How do you handle an unhappy customer when your employee made a mistake? What metrics or numbers do you think are most important when running a service-based business? If you started at AMC Monday morning, what would your first 30 days look like?

Work Location:

In person