General Manager

General Manager Malibu Jack's Corporate Owensboro, KY $65,000 - $85,000 a year $65,000 - $85,000 a year

Job Description:

General Manager Location:

Owensboro, KY Overview:

At Malibu Jacks, we offer exciting career opportunities for passionate individuals committed to providing entertainment and fun to our guests. Our vision is to create a safe and enjoyable environment for families of all ages to experience the best in modern entertainment.

Job Summary:

The General Manager will oversee all aspects of park operations, driving growth and development while ensuring effective team management. The ideal candidate will have excellent communication skills, a strong grasp of business functions, budgeting, finance, and leadership abilities. This role requires dedication to running and expanding the business while managing a team of up to 100 members.

Accountabilities:

Park Operations:

Oversee daily operations, ensuring compliance with company policies and OSHA guidelines.

Staff Management:

Collaborate with Human Resources on recruiting, interviewing, hiring, training, and terminating employees. Supervise floor managers and ensure proper staffing levels.

Cash Handling:

Manage cash handling duties, including till preparation, change fund maintenance, and deposit preparations. Ensure cashier personnel adhere to cash handling procedures.

Attraction Management:

Supervise the safe and efficient operation of attractions and oversee their maintenance for optimal performance.

Strategy and Growth:

Design strategies and set growth goals for the park to drive development.

Reporting:

Prepare regular reports for corporate management, including receipts, payouts, and P&L statements, and provide necessary invoices from vendors.

Customer Service:

Address escalated customer complaints and issues while enforcing outstanding service standards.

Communication:

Maintain open communication with team members regarding culture, standards, and updates.

Marketing and Promotion:

Expand the marketing and promotional presence of Malibu Jacks.

Facility Standards:

Maintain high standards of facility appearance, cleanliness, and uniform standards.

Cost Management:

Manage food, part, and labor costs to meet company standards and ensure compliance for private party events.

Performance Improvement:

Manage day-to-day operations, providing solutions to issues such as profit decline and employee conflicts, and identify opportunities for improvement.

Physical Demands:

Ability to stand for long periods. Ability to lift up to 39 lbs unaided. Join us at Malibu Jacks and play a key role in creating memorable experiences for our guests!