General Manager

Anchor In General Manager Hyannis, MA Apply Step into a leadership role at Anchor In, a 42-room boutique hotel perched on the breathtaking Hyannis Harbor, where every day offers the charm & energy of Cape Cod life. We\'re seeking an enthusiastic & visionary Year-Round General Manager to elevate guest experiences, inspire a passionate team, & drive the property?s success - all while enjoying one of New England\'s most vibrant coastal communities. Purchased by Linchris in 2021, Anchor In blends classic coastal charm with modern hospitality excellence. The General Manager will lead a team that maximizes the return on the owner?s investment by relentlessly pursuing the highest levels of employee & guest satisfaction, executing a professional sales effort, & applying effective cost controls & revenue management techniques. Our streamlined management structure empowers you to make real decisions, shape culture, & create unforgettable guest experiences.

Why this role is exceptional:

Lead a boutique waterfront property loved by both visitors & locals. Immerse yourself in Cape Cod?s scenic beaches, boating, dining, & seasonal events, all steps from your office. Enjoy excellent benefits, including health & dental coverage, disability insurance, 401K, quarterly GM bonus, & a paid 3-month sabbatical after five years. Be part of a team where your leadership drives immediate impact on guest satisfaction, team growth, & the property?s financial success.

Your Focuses:

Leadership:

Lead, inspire, & mentor a team, cultivating a culture of collaboration, innovation, & accountability. Set clear expectations & provide the guidance necessary to achieve exceptional performance.

Guest Experience:

Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, & swift resolution of any issues. Continuously seek opportunities to enhance guest interactions & exceed expectations.

Financial Performance:

Develop & execute strategies to maximize revenue, optimize expenses, & achieve budgetary goals. Monitor financial performance through regular analysis & implement corrective actions as needed.

Operational Excellence:

Maintain a seamless & efficient operation by overseeing all aspects of hotel & conference center management, including front office, housekeeping, food & beverage, & maintenance. Implement best practices to uphold quality & safety standards.

Community Engagement:

Establish strong relationships within the community, participate in Chamber of Commerce & local associations positioning the hotel as an integral part of Hyannis. Act as an ambassador & maintain a positive public image.

Strategic Planning:

Collaborate with executive leadership to develop & execute long-term strategies that align with company objectives & drive sustainable growth.

Employee Development:

Foster a culture of continuous learning & professional development, empowering team members to excel in their roles & advance within the organization.

Your Background & Skills:

Associate or Bachelor\'s Degree in Business, Hospitality or a related field is preferred. 5+ years as a General Manager or similar leadership role in a hotel. Food & Beverage knowledge required. Strong financial acumen & the ability to analyze data, develop budgets, & manage financial performance. The candidate must possess excellent leadership & revenue management skills as well as strong oral & written communication abilities. The position requires developing an annual Business Plan, knowledge of reading & understanding monthly financial statements, excellent communication, & leadership skills, with the ability to motivate workforce at all levels. Look at our company at our Linchris Facebook page or our web site at www.linchris.com.

Additional Benefits:

Annual performance review 3 month paid Sabbatical (after 5 years)

License/Certification:

Driver\'s License (Preferred) Active Filters General Manager Hyannis, MA Clear All Apply