Assistant General Manager - Restaurant

Assistant General Manager

• Restaurant

COMMUNE ALL DAY CAFE

Billerica, MA Job Details Full-time $50,000

• $60,000 a year 8 hours ago Benefits Paid training Paid time off Employee discount Opportunities for advancement Flexible schedule Qualifications Customer communication Teamwork Operations management Food service health code compliance In-person customer service High school diploma or GED Supervising experience Hospitality industry experience Organizational skills Managing food service teams General management Food service management Full Job Description Assistant Manager•COMMUNE•ALL

DAY CAFE

Location:

COMMUNE, 164

Lexington Rd, Billerica, MA 01821

Type:

Full-Time About Us At COMMUNE, we're not just a café, we're a lifestyle brand. Nestled within The Val's luxury residential community, we offer a bright, airy space and serve incredible food and drinks in an environment that's as sophisticated as it is welcoming. Whether it's the perfect coffee or a fresh, vibrant dish, we're all about giving our guests an unforgettable experience. The Role We're looking for a dynamic Assistant Manager to join our passionate team. If you're a natural leader with a love for hospitality, thrive in a fast-paced environment, and want to make a real impact on the customer experience, we want to hear from you. In this role, you'll help lead daily operations, inspire your team, and ensure every guest leaves with a smile. Additionally, you will foster a positive environment for both team members and guests alike, ensuring a welcoming atmosphere every day.

Key Responsibilities Lead & Inspire:

Be a mentor for your team, setting the tone for a motivated and cohesive group.

Customer Experience:

Maintain exceptional service standards, resolving guest concerns with professionalism and care.

Operations Guru:

Oversee day-to-day operations, including scheduling, inventory management, and ensuring product quality.

Drive Growth:

Help implement local marketing strategies and promotions to increase café traffic and sales.

Keep It Safe & Clean:

Ensure the café meets all health, safety, sanitation, and cleanliness standards. Support hiring, onboarding, training, and performance management of team members. Assist in achieving sales, labor, and profitability goals while maintaining operational excellence. Qualifications Minimum 1 year of proven customer service experience in the hospitality and/or restaurant industry. 2+ years of proven managerial or supervisory experience in the hospitality and/or restaurant industry. Previous experience in a café, restaurant, or hospitality environment preferred. High School Diploma or GED required; two years of college preferred. Exceptional communication, organizational, leadership, and problem-solving skills. Flexible availability, including evenings, weekends, and holidays. A passion for creating outstanding guest experiences. Strong prioritization, multitasking, and organizational abilities. Local or municipal requirements, such as Food Handler Certification, required. Must be able to frequently lift and/or move up to 50 pounds. Bilingual proficiency in English and Spanish is a plus. A positive, outgoing personality with strong leadership qualities. What We Offer Competitive compensation based on experience. Career growth and advancement opportunities. A collaborative and supportive team environment. The opportunity to help shape and grow an exciting lifestyle café brand. Join COMMUNE and help create memorable experiences built around Coffee Community Connection .

Pay:

$50,000.00

• $60,000.

00 per year

Benefits:

Employee discount Flexible schedule Paid time off Paid training

Work Location:

In person