Assistant General Manager - New Store Opening (Boston Seaport)

Assistant General Manager - New Store Opening (Boston Seaport) Boston, MA Job Details Full-time $28.22 - $34.50 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Paid sick time Pet insurance Qualifications Retail sales transactions Employee onboarding Food safety management Quality assurance within food and beverage industry Guest relations Operations management Staff scheduling Processing cash transactions Employee retention Mid-level High school diploma or GED Team development Hiring Casual dining experience Team management Store management Mentoring Profit & Loss statement Recruiting 1 year Training Onboarding process management Profit and loss analysis Retail management Leadership Food service management Full Job Description Boston Seaport | New Shop Opening! Full-Time | $58,697-$62,628 + Quarterly Bonus Potential Salt & Straw is expanding to Boston! We're looking for experienced Assistant General Manager to support our first shop, bring our creative, community-driven vision to life, and help shape the future of Salt & Straw in Botson—alongside our General Manager. In this role, you'll support the launch of our first Boston shop, help build and develop strong team, ensure operational excellence, and contribute to creating a shop that becomes a true neighborhood destination. Combining hands-on leadership with operational execution, you'll play a key role in bringing our vision to life. What Assistant General Managers Do Assistant General Managers support the overall success of the shop by leading people, operations, and guest experience.

You will:

Partner with the GM to achieve operational, cultural, and financial goals Lead shifts, ensuring smooth operations and exceptional guest experiences Plan and execute daily shift schedules, task assignments, and team safety Coach, mentor, and provide feedback to Team Members, Shift Coordinators, and Scoopers Support recruiting, hiring, onboarding, training, and retention of a high-performing team Manage cash transactions, inventory, and ensure product quality and food safety Assist with payroll, supplies, shop communications, and daily documentation Monitor labor and sales performance and support monthly P&L insights Partner on maintenance needs and vendor communications Deliver memorable hospitality, share flavor stories, and resolve guest concerns Step into team roles as needed and participate in community events What You'll Get We offer competitive pay, thoughtful benefits, and a people-first culture that invests in your growth. Performance Bonus Plan tied to your impact and shop success

Financial Flexibility:

Optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months Medical, dental & vision insurance options starting your first month

Paid Time Off:

Start with 2 weeks PTO, grows from there

Paid Holidays:

12 paid holidays/year

Paid Sick Time:

Stay home, stay well, get paid Two Days Off in a Row (a rarity in retail!)

Mental Health Support:

On-demand access 24/7/365 for you and your family

Educational Support:

Up to $1,800/year to support your learning goals

Team Discount:

30% off all the magic First Dibs on Flavors before the public Pet Insurance (because pets = family) Flexible Spending Accounts, Accident & Critical Illness Insurance, and more

This Role Might Be Right If You:

Have a high school diploma/GED Bring 2+ years of food service, fast-casual dining, or hospitality experience Have 18+ months of progressive leadership experience Have led teams of 10+ Team Members in a high-volume environment Know how to coach, develop, and support people with clarity and care Are excited to grow into greater leadership responsibility Are 18+ and available to work evenings, weekends, and holidays Wage Transparency We are actively embracing pay transparency by disclosing the hiring wage for this role as $28.22-$30.11, highlighting its full earning potential within the broader range of $28.22.-$34.50. Important Notes Food Allergy Warning This role involves working in an environment where common food allergens are present, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood. Equal Employment Opportunity Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background. E-Verify Participation We participate in E-Verify to confirm work authorization. Our Values Create the Unbelievable Show Up Generously Act with Thoughtful Curiosity Share Human Kindness Make It Count These values guide everything we do — from the way we scoop, to how we show up for our guests, teammates, and communities.