Kitchen Manager

The Smoke Shop BBQ Company, 4x winner of " Boston Best BBQ" by Boston Magazine, with locations across the Boston area, is seeking a Restaurant Assistant General Manager. Kitchen Managers focus on back-of-house operations and floor supervision. This role entails overseeing the kitchen's day-to-day activities to ensure profitability through effective management strategies. The Kitchen Manager will work collaboratively with the Director of BBQ Operations and the General Manager.

Core Leadership Responsibilities:

• Seek to generate financial success and profitability for the restaurant, working in partnership with the Director of BBQ Operations and the General Manager
• Maintain a thorough understanding of the budgeted cost of goods across all categories, actively working to minimize waste and spoilage
• Lead by example to generate a positive, productive work environment for all staff
• Achieve proficiency in taking guest orders, delivering food and beverages, and energetically representing the Smoke Shop brand
• Focus on preventing food waste through careful management of prep pars and ingredient care
• Deliver engaging, educational, and hospitality-driven briefings during pre-shift meetings
• Lead high-quality training for FOH and BOH staff, focusing on hospitality, product knowledge, and the standards of Smoke Shop service
• Manage time effectively and meet all job responsibilities
• Follow all established policies and procedures, including those for product, hospitality, HR, health, safety and sanitation
• Monitor food counts and inventory and ensure ordering is done appropriately and in timely fashion
• Assist in maintaining organization in different parts of kitchen including line cook stations, walk-in refrigerators, freezers, and dry good storage areas
• Work closely with both FOH and BOH teams to maintain efficiency, quality control, hospitality, and the integrity of Smoke Shop products and services
• Run great shifts by engaging with guests, coaching staff, conducting regular checks, and aiming for optimal ticket times in the kitchen
• Oversee the care of kitchen and restaurant spaces and equipment, promptly communicating repair and maintenance needs to the appropriate personnel
• Work on the line as needed
• Exhibit comprehensive food and beverage knowledge, continuously learning and teaching pertinent information about all menu items
• Train BOH employees on cooking techniques, food preparation, plating, execution during service etc.

Compensation:

$70,000-$80,000 annually

Schedule:

Full-Time, varying schedule, available on nights, weekends and holidays

Knowledge, Skills, and Experience:

• 2+ years of prior restaurant service experience, 2+ in management role.
• Excellent hospitality and customer service skills.
• Experience in high-volume restaurant.
• Result-driven, with a proven ability to be a self-starter.
• Excellent organizational & communication skills.
• Knowledge of safe cleaning and sanitizing practices in a restaurant environment.
• Positive attitude, sense of urgency, and willingness to develop BOH staff.

Physical Demands The physical demands here are representative of those met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

• Stand for the entirety of an 8-hour shift
• Lift and transport items in excess of 50 lbs
• Frequently kneel, bend over, lift items above head, work in small or cramped spaces.
• Work in areas of high or low temperatures.
• Work quickly and safely in stressful circumstances. Other Requirements
• Availability to work nights, weekends, and holidays
• Able and willing to communicate in English and Spanish as necessary
• Serve Safe Food Handler Training
• Able to work well in team-oriented environment

Pay:

$65,000.00 - $75,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Work Location:

In person