Job Description
House Manager EXODUS Management Group LLC Baltimore, MD Job Details 8 hours ago Qualifications Individual crisis management Household management De-escalation techniques Conflict de-escalation High school diploma or GED Live-in employment Mental health facility experience Care facility administration Working with individuals with substance use disorders Cross-functional communication
Full Job Description Description:
The Live-In House Manager is responsible for ensuring the safety, structure, and daily operation of the recovery residence. This position serves as a liaison between residents and clinical/program staff while fostering a safe, supportive, and recovery-oriented living environment. The House Manager acts as a positive role model, demonstrating healthy behaviors, personal accountability, and recovery principles that residents can emulate. The House Manager resides on-site and provides oversight, support, and guidance to residents while ensuring compliance with program rules, policies, and expectations. Essential Job Functions:
Provide oversight of all household activities assuring timely and high-quality completion of all tasks. Provide the highest level of security and oversight while remaining respectful and professional. Ensure that clients keep the house clean and organized. Report any repair/maintenance needed to the Housing Coordinator. Provide daily oversight and supervision of residents within the home. Promote a safe, respectful, and recovery-focused environment. Serve as a positive role model by demonstrating healthy coping skills, accountability, and professionalism. Encourage resident participation in treatment, recovery activities, employment, education, and community engagement. Monitor resident compliance with house rules, curfews, and program expectations. Assist with conflict resolution among residents and help maintain a positive living environment. Conduct resident orientation and review house policies and procedures. Protect client privacy in accordance with HIPPA laws. All other duties as assigned by immediate supervisor. Resident Support and Supervision Provide daily oversight and supervision of residents within the home. Promote a safe, respectful, and recovery-focused environment. Serve as a positive role model by demonstrating healthy coping skills, accountability, and professionalism. Encourage resident participation in treatment, recovery activities, employment, education, and community engagement. Monitor resident compliance with house rules, curfews, and program expectations. Assist with conflict resolution among residents and help maintain a positive living environment. Conduct resident orientation and review house policies and procedures. Communication and Coordination Act as a liaison between residents and clinical/program staff. Communicate resident concerns, behavioral issues, and significant incidents to appropriate staff. Participate in staff meetings and provide updates regarding resident progress and house operations. Maintain professional and supportive relationships with residents, staff, and community partners. Safety and House Operations Ensure the safety and security of residents and the property. Conduct regular house inspections to maintain cleanliness, sanitation, and compliance with health and safety standards. Monitor resident and visitor activity in accordance with program policies. Respond appropriately to emergencies, crises, and incidents. Complete incident reports and required documentation in a timely manner. Ensure that all safety equipment and emergency procedures are maintained and followed. Administrative Responsibilities Maintain accurate records, logs, and documentation as required. Monitor house supplies and notify management of maintenance or repair needs. Assist with resident move-ins, discharges, and room assignments. Support compliance with agency policies, licensing standards, and regulatory requirements. Requirements:
Education & Experience Requirements:
High School Diploma or equivalent certificate. Experience with managing a facility that houses a SUD or mental health population. Experience with SUD and mental health terminology and clientele. Required Knowledge, Skills and Abilities:
Must demonstrate superior problem solving and decision-making skills. Must demonstrate excellent verbal and written communication skills. Must be able to effectively de-escalate individuals/situations. Must demonstrate excellent listening skills.
