General Manager - Multi Unit

The Talent Shop is seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations across the DMV area. This hands-on, people-focused leader will inspire teams, deliver outstanding guest experiences, and drive operational and financial success. Benefits Offered Competitive salary $65,000-$80,000 plus 20-30% performance-based bonus 4 weeks PTO annually Health & Dental insurance (with employer contribution) 401(k) with company match Monthly wellness reimbursement Employee discounts and complimentary meals during shifts Opportunities for growth in a values-driven, expanding company Key Responsibilities Lead day-to-day operations across multiple units, ensuring excellence in service, product quality, and team culture Recruit, coach, and develop high-performing teams Drive sales growth through local marketing, community engagement, and operational efficiency Monitor and analyze KPIs to optimize labor, inventory, and profitability Create a welcoming, service-driven atmosphere for both guests and employees Qualifications 4+ years of management experience in hospitality, food service, or retail (Previous bakery & cafe experience preferred!) Strong leadership skills with proven success in team development Solid financial acumen with KPI management experience Hands-on leadership style with adaptability in fast-paced environments Excellent communication and interpersonal skills