Assistant Manager

Job description

Benefits:

Bonus based on performance Employee discounts Opportunity for advancement Paid time off Parental leave Training & development

POSITION SUMMARY

We are seeking an experienced and dynamic Assistant Manager to join our team at Judy's Island Grill. The ideal candidate will have a minimum of 5 years of managerial experience in the restaurant or hospitality industry. As an Assistant Manager, you will be responsible for supporting the daily operations, ensuring excellent customer service, and fostering a positive working environment for our team.

ESSENTIAL FUNCTIONS

Assist the General Manager in overseeing daily operations and maintaining high standards of quality, service, and cleanliness. Train, supervise, and motivate staff to deliver exceptional service and maintain a positive work environment. Schedule and coordinate staff shifts to ensure adequate coverage while managing labor costs. Monitor inventory levels, order supplies, and manage vendor relationships. Ensure compliance with health and safety regulations and maintain a clean and hygienic environment. Resolve customer issues and complaints promptly and professionally. Assist in creating and implementing strategies to meet sales and profit objectives. Conduct regular meetings to communicate goals, updates, and operational changes to the team. Collaborate with the management team to develop marketing and promotional activities to drive business growth. Uphold company policies and procedures, ensuring all staff members adhere to these standards. Perform administrative tasks, such as payroll, reporting, and other documentation as required. Assist with events planning and catering to ensure a high-quality customer experience.

PHYSICAL DEMANDS

Frequently required to stand and walk on feet for at least 8 hours consistently. Regularly required to talk, hear, use hands to finger and occasionally stooping and kneeling

REQUIRED EXPERIENCE

Minimum of 5 years of proven managerial experience in the restaurant or hospitality industry. Exceptional leadership and interpersonal skills. Strong understanding of restaurant operations, including but not limited to food handling, cost control, and customer service. Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment. Proficiency in relevant software applications for scheduling, inventory management, and basic accounting. Excellent problem-solving abilities and a proactive approach to handling challenges. Knowledge of health and safety regulations and willingness to ensure compliance. Flexibility in working hours, including weekends and holidays. Bachelor's degree in hospitality management or related field. Certification in food handling and safety standards. Keywords employee-discounts time-and-attendance paid-time-off training-certification education-training training-and-development maintenance-repair-and-operations-mro environment-health-and-safety-hsse ecology-environment supplier-relationships compliance health-and-safety workplace-safety laws-and-regulations objectives-and-key-results business-growth policies-and-practices payroll-management reporting-and-disclosure adaptive-project-management-and-reporting trade-shows-events planning-and-forecasting electrical-engineering-and-planning planning-and-design customer-experience-and-engagement restaurant-management cost-control cost-management inventory-control inventory-management hours-of-work holidays-seasonal-events