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General Manager - Coffee Shop
Job
Newora Coffee
Dearborn Heights, MI (In Person)
$57,200 Salary, Full-Time
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Job Description
General Manager - Coffee Shop Newora Coffee Dearborn Heights, MI Job Details Full-time $25 - $30 an hour 1 hour ago Qualifications Operations management Food service health code compliance Café Safety regulations Cooking Barista experience Hospitality industry experience Coffee shop Interviewing Full Job Description Job Overview We are seeking an energetic and dynamic General Manager to lead our vibrant coffee shop. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and drive the overall success of the venue. Your leadership will inspire a passionate team dedicated to delivering high-quality food and beverage experiences. This is an exciting opportunity for a motivated hospitality professional eager to manage a lively environment where teamwork, efficiency, and customer satisfaction are at the forefront. You will be responsible for maintaining operational excellence, managing staff, and fostering a welcoming atmosphere that keeps guests coming back. Responsibilities Lead and supervise all aspects of daily coffee shop operations, including food preparation, beverage service, machine adjustments & quick repairs, and customer interactions Manage staff scheduling, training, and development to ensure a high-performing team with strong food safety and hospitality standards Oversee inventory control, ordering supplies, and maintaining optimal stock levels using Square POS. Ensure compliance with food safety regulations and proper food handling procedures to uphold quality standards Monitor cash handling procedures, reconcile registers, and manage shift reports with accuracy and integrity Drive sales growth by implementing marketing initiatives, upselling techniques, and delivering exceptional customer service experiences Supervise kitchen management tasks including food production, catering services, and bar operations when applicable Qualifications Proven management experience in quick service & fast food restaurants or casual dining environments with supervising responsibilities Extensive knowledge of food preparation, cooking techniques, and food industry best practices Hands-on experience with POS systems such as Aloha POS or Micros POS; strong cash handling skills Background in hospitality management with a focus on team management, training & development, and customer service excellence Familiarity with inventory control, budgeting, and food safety protocols within a restaurant or café setting Demonstrated leadership skills with the ability to motivate staff and foster a positive work environment Previous experience in coffee experience or barista roles is highly desirable; culinary experience is a plus Excellent communication skills along with the ability to interview candidates and oversee shift management effectively Join us as we create memorable coffee shop experiences! We value energetic leaders who thrive in fast-paced environments and are passionate about delivering top-tier food service. This role offers an engaging work atmosphere where your leadership can truly make an impact—driving success while nurturing a talented team dedicated to excellence.