Banquet Manager

Banquet Manager CityFlatsHotel

• 3.7 Grand Rapids, MI Job Details Full-time $18
• $20 an hour 1 day ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Teamwork Operations management Food hygiene Bachelor's degree Training & development Hospitality management Full Job Description CityFlatsHotel is a uniquely designed 48 room boutique hotel located in the heart of Downtown Grand Rapids.

We are seeking an experienced and energetic individual for the position of Banquet Manager to support our Events Department. The ideal candidate will have excellent communication skills, be detailed orientated, and work well under pressure in a fast paced environment. CityFlatsHotel encourages all employees to strive for a professional environment that promotes teamwork, respect, and consideration for one another.

Position Summary:

Execute Ballroom and Event Room gatherings, manage food and beverage services including ordering, scheduling, training, and assisting with departmental operations while fostering a positive environment that ensures exceptional guest service for the CityFlatsHotel brand.

Education:

Bachelor's degree in hospitality or related field with one to two years' experience in food and beverage and/or banquet and catering service

Responsibilities & Duties :

Office/Venue Coordination

• Complete weekly inventory & ordering of linens, beverages/kitchen supplies
• Complete monthly inventory of alcohol and beverages, submit to Accounting
• Complete quarterly inventory of glassware/flatware/dishware
• Assist with updating department operational materials as needed
• Contracts and Catering Menus
• Planning checklists and templates
• Financial and reporting sheets (sales and booking reports, payment forms, etc.)
• Standard Operating Procedures (SOPs) (guest service guidelines, food/beverage protocols, venue setup and tear down procedures, etc.)
• Staff training and management materials
• Attend final walk-through meetings with Event Coordinators as needed
• Keep up to date on TIPs & ServSafe certifications and training
• Assist with ordering event and office supplies and maintaining regular inventories
• Maintain a clean and organized work environment in the office, event spaces, and kitchen/storage spaces Event Coordination & Execution
• Execute banquets assigned on event days
• Oversee food and beverage services (communicate effectively with FOH/BOH teams, clients, and vendors)
• Oversee staff and client safety, monitor bartenders with alcohol safety
• Open and close events according to department guides (occasional late nights should be expected)
• Setup and assist with A/V items such as lighting, microphones, TVs, etc.
• Complete all event paperwork and reporting:
• Staff assignments, requisition sheets for bar, etc.
• Finalize requisition sheets and submit Unlimited Bar Breakdowns to Accounting
• Assist in planning and hosting in-house events:
• Galentine's Day Sip 'N Shop
• Easter & Mother's Day Brunches
• Other in-house events created by the Events Department
• Attend Bridal Shows and other networking events to represent the CityFlatsHotel brand as requested by the Hospitality Director Employee Coordination
• Create the monthly schedule for all banquet staff (bartenders and servers) as needed
• Interview & hiring banquet staff as needed
• Train new banquet staff
• Manage banquet staff on day of event
• Motivate/Discipline staff accordingly
• Address current topics from working day-to-day during events with team
• Execute all Banquet Staff Meetings
• Complete banquet staff annual reviews
• Approve banquet staff timecards and submit hours for payroll bi-weekly
• Maintain a positive work environment for all staff and encourage positive employee morale

Job Type:

Full-time Pay:

$18.00

• $20.

00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance

Shift:

Day shift Evening shift

Work Location:

In person