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Front of House Manager
Job
Hamlin Pub-Rochester
Rochester Hills, MI (In Person)
$46,800 Salary, Full-Time
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Job Description
Front of House Manager Hamlin Pub-Rochester Rochester Hills, MI Job Details Full-time $20 - $25 an hour 1 day ago Benefits Paid training Health insurance Dental insurance Paid time off Employee discount Flexible schedule Qualifications Customer communication Operations management Collaboration Writing skills Bar Quality control Full Job Description Overview We are seeking a dedicated and dynamic Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in hospitality management and food service, ensuring that our guests receive exceptional service and a memorable experience. This role requires excellent leadership skills, a passion for the hospitality industry, and the ability to work in a fast-paced environment. Responsibilities Supervise and coordinate the activities of front-of-house staff, including servers, hosts, and bartenders. Ensure high standards of customer service are maintained at all times. Manage reservations and seating arrangements to optimize guest flow. Oversee food handling practices to ensure compliance with health and safety regulations. Collaborate with kitchen staff to ensure timely food delivery and quality control. Assist in planning and executing banquets and special events, ensuring all details are attended to. Handle guest inquiries, complaints, and feedback professionally and promptly. Train new staff members on service standards, menu knowledge, and operational procedures. Maintain cleanliness and organization in the front-of-house area. Skills Proven experience in hospitality management or food service management is essential. Strong knowledge of kitchen operations and food handling practices. Excellent supervisory skills with the ability to lead a team effectively. Exceptional communication skills, both verbal and written. Ability to multitask and thrive in a fast-paced environment. Familiarity with bar operations is a plus. Strong problem-solving skills with a customer-focused mindset. Join our team as a Front of House Manager where you can make an impact by creating an inviting atmosphere for our guests while leading a talented team!