General Manager

Looking to work where others vacation? Nestled in the heart of Thousand Hills State Park, this unique hospitality destination offers the opportunity to build an exceptional guest experience surrounded by scenic lake views, wooded trails, camping, boating, fishing, and rich natural history. This is more than a job — it's a chance to lead a dynamic operation in one of Missouri's most beautiful outdoor destinations. We are seeking a results-driven General Manager to lead a high-volume hospitality operation that combines retail, food & beverage, guest services, lodging, and recreation. This role is ideal for a hands-on leader with a strong background in sales growth, team development, operational excellence, and guest experience. The General Manager oversees all aspects of the operation, including financial performance, revenue generation, team leadership, safety, and guest satisfaction. Success in this role requires a strong business mindset, the ability to lead in a fast-paced environment, and a passion for delivering exceptional service. This role includes competitive benefits and a potential bonus. In addition, temporary housing/relocation assistance is available. What You'll Do Drive sales, profitability, and operational performance across retail, food & beverage, lodging, and guest services Lead, coach, and develop department managers and frontline teams to achieve operational and financial goals Identify opportunities to improve revenue, guest experience, efficiency, and overall business performance Partner with senior leadership to execute company initiatives, marketing strategies, and operational objectives Oversee budgeting, forecasting, reporting, cash handling, and financial accountability Ensure exceptional guest service standards and a strong customer-focused culture Maintain compliance with company policies, safety standards, environmental practices, and regulatory requirements Support recruiting, hiring, employee engagement, housing oversight, and team development initiatives Serve as the primary liaison between company leadership and park stakeholders/community partners What We're Looking For Proven hospitality leadership experience with strong retail and/or food & beverage operations knowledge Demonstrated success driving sales growth, managing budgets, and improving profitability Strong leadership presence with the ability to motivate, coach, and hold teams accountable Excellent communication, problem-solving, and decision-making skills Comfortable working in a fast-paced, hands-on environment Experience with POS systems, reporting, and Microsoft Office Passion for hospitality, guest experience, and team culture Qualifications Bachelor's degree in Hospitality Management, Business Administration, or related field preferred 5-7 years of progressive hospitality management experience, with emphasis in retail and/or food & beverage operations Active role requiring extended time on your feet in a fast-paced environment Frequent bending, lifting, twisting, and carrying up to 25 lbs regularly and 50 lbs occasionally Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.