General Manager

General Manager (part of Berkshire Hathaway) 3.5 3.5 out of 5 stars Oversee and manage all areas of the restaurant. Ensure that all PRIDE systems and routines are incorporated into the restaurant's day-to-day operations. Ensure guest service in all areas meets company standards. Respond to customer complaints, taking prompt and appropriate action to resolve the problem and ensure customer satisfaction is maintained. Organize and implement local, regional, and national marketing initiatives to increase restaurant sales. Staff, train, and develop restaurant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations, and by conducting performance reviews. Responsible for effective management of schedules and ensuring that the restaurant is properly staffed for all day parts and sales volumes. Manage and control COGS, Labor, and Controllables. Expected to exercise good judgment in decision-making and reporting issues to the above store leadership. Perform other duties and responsibilities as requested by the above store leadership.

REQUIREMENTS

For more than 70 years, the DQ® system's recipe for success has been simple. It's been a combination of hardworking people who own and operate restaurants, and great-tasting food and tempting treats served in our establishments. Our phenomenal story began with the 10-cent sale of a then unnamed product on August 4, 1938, in Kankakee, Illinois. A father and son partnership in Green River, Illinois, had been experimenting with a soft frozen dairy product for some time. They contacted Sherb Noble, a good friend and customer, who agreed to run the "all you can eat" trial sale at his walk-in ice cream store. Within two hours, he dished out more than 1,600 servings of the new dessert.