Assistant General Manager

Ocean's 18 Mini Golf & Bar is seeking a strong hospitality leader who can help drive operations, team performance, and guest experience inside a high-volume, fast-paced casino environment. This is a leadership role for someone who is present on the floor, enforces standards, holds staff accountable, and ensures operations run cleanly and consistently. You will report directly to the Director of Operations and work alongside the Operations Manager to support daily execution, staff performance, and operational discipline. This role will also support operations at our new Dax & Drafts concept, located adjacent to Ocean's 18.•Schedule Requirements (Important) This is a full-time, exempt leadership position requiring flexibility based on business needs, including: Nights Weekends Holidays This is a hands-on hospitality leadership role, and availability during peak business hours is required.•Key Responsibilities Daily Operations Lead and execute day-to-day operations during assigned shifts Ensure smooth service flow and team coordination Maintain strong leadership presence on the floor Staff Leadership & Accountability Supervise bartenders, hosts, and support staff Hold team members accountable to company standards Address performance issues in real time Guest Experience & Revenue Maintain high hospitality standards Drive guest engagement and upselling Assist in generating and converting group event bookings Support local marketing initiatives,VIP experiences, and group/event sales Help drive revenue through guest engagement, upselling, and operational execution Assist in developing repeat business and casino guest relationships Compliance & Operational Standards Enforce all company policies and regulatory requirements Ensure proper cash handling, POS usage, and operational controls Maintain a structured and disciplined work environment Multi-Location Support Support operations at Ocean's 18 and Dax & Drafts Help maintain consistency across both locations Qualifications 4+ years of management experience in high-volume hospitality, bar, nightlife, or entertainment environments Proven ability to independently run high-volume shifts and manage staff without supervision Strong leadership presence and communication skills Ability to make decisions under pressure Experience with POS systems and cash handling procedures

Preferred :

Experience in casino or regulated environments Multi-unit or high-volume bar experience What We're Looking For A hands-on leader, not an office manager Someone who values structure, accountability, and consistency Calm and composed under pressure Reliable, disciplined, and detail-oriented Comfortable enforcing standards and leading a team Compensation $70,000•$80,000 annually, based on experience Potential for performance-based incentives

Benefits Health Insurance:

Company pays 80% of single-coverage premium (subject to plan terms)

Retirement:

Participation in a company-sponsored

SIMPLE IRA

Paid Time Off:

15 days annually, accrued per company policy Why Join Ocean's 18 Be part of both an established venue (Ocean's 18) and a new concept (Dax & Drafts) Direct exposure to operations, systems, and leadership development Fast-paced, high-energy environment inside a major casino How to Apply Please submit your resume along with a brief summary of your leadership and operational experience.

Note:

This role requires a visible leader who is comfortable managing people, enforcing standards, and operating in a fast-paced environment.

Pay:

$70,000.00•$80,000.00 per year

Benefits:

Employee discount Health insurance Paid time off Application Question(s): How many years of hospitality management experience do you have? Have you worked in a casino, resort, or other regulated hospitality environment? Describe your experience managing day-to-day operations for a high-volume venue. Have you been responsible for bar or beverage operations, including inventory, ordering, and cost control? If yes, please briefly describe. What inventory or bar management systems have you used? (

Example:

BevSpot, spreadsheets, other software) What POS systems have you worked with? (

Example:

Square, Micros, Toast, Aloha) This role requires working nights, weekends, and holidays. Are you comfortable with this schedule? This position works closely with an established Director of Operations and focuses on operational execution and discipline. Are you comfortable working in that collaborative leadership structure?

Work Location:

In person