Assistant General Manager (AGM) Starbucks

Assistant General Manager (AGM) Starbucks Bloomfield, NJ Job Details Full-time $20 - $24 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Retail sales transactions Customer communication Customer relationship building Food safety management Financial transaction processing Labeling Food hygiene Processing cash transactions Shift management Mid-level Sanitation procedures Cross-selling Store opening/closing procedures Team management Staff training Cleaning Food preparation Packaging (food) Training & development POS systems Stock rotation Customer complaint resolution Full Job Description Job description: Starbucks AGM What You'll Do As the AGM , you will be responsible for ensuring you provide legendary customer service, thoroughly complete their job duties, and follow all brand standards & food safety requirements. This position is charged with assisting to train newly hired team members and monitoring for compliance with cash handling policies and procedures. Lead the activities of team members on shift. Consistently provide legendary customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints. Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures. Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures. Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products. Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning. Stock, clean, and sanitize workstation and equipment. Actively cross-sell and up-sell products. Maintain a solid knowledge of products and services available in the plaza. Assist in the training of new team members. Follow required brand standards, food safety requirements, as well as all company policies and procedures. Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced. Execute a variety of other tasks as assigned. Essential Experience & Skills Cash handling and customer service experience required. Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner. Requirements Able to stand and walk for an extended period of time. Frequently bend, twist, lift and carry at least 40 pounds. Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers. Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).

Job Type:

Full Time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Shift:

Day shift Evening shift Morning shift Night shift Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Bloomfield, NJ 07003(Required) Ability to

Relocate:

Bloomfield, NJ 07003: Relocate before starting work (Required)

Work Location:

In person

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person