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Job Description
Assistant General Manager- Paris Baguette Paris Baguette - Haddonfield Cherry Hill, NJ Job Details Full-time From $50,000 a year 21 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Opportunities for advancement Qualifications Bilingual Kitchen health and safety standards Teamwork Team member evaluation Interpersonal skills Sales management Inventory management Quick service & fast food restaurant experience ServSafe Customer service Performance feedback (performance evaluation method) Brand representation Brand advocacy Team development Cash register Bachelor's degree Profit & Loss statement Restaurant cost management Managing food service teams POS systems Restaurant marketing Profit and loss analysis Team motivation (leadership skill) General management Food service management Team building Full Job Description With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have the conviction to clear it with confidence. If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!
WHAT WE ARE HUNGRY FOR
As the General Manager you will help cultivate a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. You will be responsible for all aspects of cafe operations and floor management including food, beverage, equipment and property. You will facilitate fulfillment of cafe goals and company initiatives. As the General Manager, you must provide leadership and vision to the cafe staff in support of Paris Baguette's mission and values.
KNOWLEDGE AND RESPONSIBILITIES
Achieves financial objectives by developing and monitoring the performance of financial operational plans/budgets, sales & marketing plans to support the overall objectives of the Company. Controls labor and expenses in all areas of operations. Analyzes variances and initiates corrective actions. Manages the day-to-day operations of the facility. Schedules, plans and organizes work and communicates goals. Ensures staff compliance of standards and procedures, identifies opportunities for improvement and resolves issues. Manages multiple departments effectively. Conducts weekly (or as-needed) meetings with management team to review performance and offer direction, motivation and guidance toward achieving individual and company's goals. Reviews weekly/monthly P&L statements, works with management team and develops action plans to grow revenue and control expenses that meet or exceed annual budgets. Hires, trains and supports cafe management and cafe staff. Manages direct reports to accomplish performance goals. Provides developmental coaching and guidance for long-term career growth opportunities to all direct reports. Trains, conducts planning sessions and performance reviews with direct reports and disciplines when necessary. Supervises and directs regular training of all staff. Ensures that all employees are trained in guest service, food & beverage operations, loss prevention and all relevant company operating standards. Fosters high staff morale and effective performance management. Addresses cafe level HR and loss prevention issues by collaborating with the appropriate HR and LP support partners. Maintains an open door policy at all times and facilitates proper communication between all departments. Achieves and maintains overall guest service goals through their teams. Oversees the guest service model, ensures guest complaints are resolved appropriately, and that appropriate service recovery gestures are made to ensure complete guest satisfaction. Proactively builds guest relations by establishing rapport with current and future guests to understand service requirements. Develops and implements creative strategies to increases revenue. Increases catering sales revenue through effective management of sales initiatives and creates actionable and measurable sales deliverables. Provides consistent and superior food & beverage experience. Ensures compliance with all applicable occupational, health and safety regulations and laws. Creates an environment where safety comes first. Oversees Safety Program and assures company's safety policies are followed. Monitors cafe appearance and ensures problems are resolved expeditiously. Must become certified in the Paris Baguette specified food safety program within 30 days of employment. Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs. Other duties may be assigned.
WHAT YOU NEED TO HAVE
Minimum of 2-3 years' assistant general management. 2-3 years of progressive management experience with staff supervision required Relevant experience or equivalent combination of education and experience is also acceptable. Thorough knowledge of working POS register systems. Possess a high level of profit and loss capability, and sales and marketing skills and abilities. P&L capability and sales/marketing skills and abilities. Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio. Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships. Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment. Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards. High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven. Teams Win! Has to be a team player who fosters a collaborative and engaged team work environment. Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture.
SWEET BENEFITS
Competitive compensation and additional bonus per pay check. Performance Based Incentives Retention Bonus Free Cake for your Birthday Medical benefits 401K Retirement Plan Paid time off, paid
Holidays High Performance Culture Job Type:
Full-time Pay:
From $50,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Application Question(s): Ability to work in morning 2 AM whenever needed Ability to attend 2 weeks corporate training in Moonachie, NJ? Any Allergies? Please describe
