Restaurant Manager - 2 Positions - Monroe Township. Nj

Restaurant Manager - 2 Positions Key Responsibilities Professional Demeanor Maintain a polished, professional appearance and attitude at all times Represent the brand positively in front of guests, staff, and vendors Uphold company standards, values, and service quality consistently Customer Communication & Service Deliver excellent customer service and ensure a memorable dining experience Communicate clearly, politely, and confidently with guests Build strong customer relationships and encourage repeat visits Pressure Handling & Problem Solving Remain calm and efficient during peak hours and high-pressure situations Make quick, effective decisions to maintain smooth operations Handle unexpected challenges with confidence and professionalism Call Handling & Order Management Answer phone calls promptly and professionally Manage reservations and customer inquiries effectively Complaint & Grievance Handling Address customer complaints promptly and professionally Resolve issues efficiently while maintaining customer satisfaction Take feedback constructively and implement improvements where necessary