Shift Manager

SHIFT MANAGER FULL-TIME

(Up to 35 weekly hours),

NON-EXEMPT Position Summary :

The Shift Manager's (SM) role is to assist the management team in overseeing of the operation of the restaurant when scheduled as the Manager on Duty (MOD). This includes, but is not limited to, ensuring customer satisfaction while maintaining profitability through diligent monitoring and controlling of food/beverage costs and labor costs. The (SM) may at times, perform the essential functions of a crew member when not acting as the MOD. Ultimately, it is the duty of the SM to assist in running an efficient restaurant operation, rendering fast customer service in a friendly manner in a clean and sanitary atmosphere. The SM reports to the General Manager.

Essential Functions :

• Know and embody the Mission, Vision and Core Values of Blake's Lotaburger.
• Demonstrate the highest level of customer service by being polite and friendly to customers, especially when addressing complaints.
• Ensure proper preparation of each menu item the proper way, every time. Never walk past a mistake.
• Develop exceptional leadership skills in order to motivate management staff and crew members to perform all job duties with the customer in mind.
• Possess expert knowledge of both Blake's Lotaburger General Employee Policies & Procedures, as well as Book 1 Policies & Procedures.
• Ensure that all crew members comply with all Blake's Lotaburger Policies & Procedures. When a policy violation occurs, report to the General Manager to follow up with appropriate discipline.
• Ensure that the kitchen is in compliance with all applicable food safety laws at all times.
• Ensure that the store safe is always secure. The safe must be closed if not in immediate use.
• Document all deposits per Book 1 cash handling policies and assuring that other designated managers are doing the same. Report any deposit discrepancies to the General Manager immediately.
• Responsible for assisting with inventory of the product in your store. Ensure the store is in compliance with all applicable laws, including but not limited to: food safety, premises safety, equal employment opportunity, and workers' compensation reporting.
• Educate and train your employees to comply with the above laws and regulations, encouraging compliance and proper and timely reporting of any issues or concerns.
• Assist with training and development of all crew members to allow for proper succession planning of future shift managers; provide constructive feedback on performance with all crew members.
• Other duties as assigned, including stocking shelves, receiving delivery trucks and housekeeping. Qualifications/Requirements (Education/Training/Experience/Abilities) :
• Ideal candidate will have a High School Diploma and have at least six months restaurant experience at any level.
• Ability to work a flexible schedule up to 28 hours per week (PT) or 40 hours per week (FT).
• Appearance must be professional, neat, clean and well-groomed. Visible (neck tattoos are prohibited) tattoos must be appropriate and facial piercings may not be worn at work, but clear "spacers" or "piercing retainers" are allowed.
• Must be proficient on Blake's Lotaburger restaurant operations, General Policies & Procedures and Book 1 Store-Level Operations.
• Must understand health codes and procedures for handling raw meat and eggs.
• Must possess moderate level computer skills to include electronic mail, Point of Sale system, and the ability to learn the Blake's Lotaburger BOH computer system.
• Must possess strong teamwork and communication skills.
• Ability to read/write/speak in English. (Fluency is not required)
• Bilingual in Spanish/English is a plus.
• Ability to read, understand, apply and adhere to policies and procedures.
• Must be able to pass a pre-employment background check.

• Food Handler Certified Essential Physical/Emotional Requirements:

• Physical requirements include: lift up to 25 lbs. unassisted and 50 lbs. assisted, ability to stand and walk for prolonged periods of time; bend, stoop, climb and reach. Ability to work in a warm/hot and at times, cold (walk-ins/freezers) environment is a must.
• Must be able to safely work with knives and other sharp objects, wearing any necessary personal protective equipment when needed.
• Work well with others in a team environment, often sharing tasks and/or collaborating on solutions.
• Work scheduled hours while physically present in the restaurant. Ability to see and hear.
• Ability to multitask and work under stressful conditions in a quick service restaurant environment, dealing with customers and other employees. Tolerate a reasonable amount of work stress.
• Ability to handle difficult and/or sensitive situations either with customers or other employees using tactful, appropriate and effective communication.

Blake's Lotaburger's policy of equal opportunity includes the following: race, religion, ethnicity, national origin, ancestry, familial status, gender, sexuality, gender identification, sexual orientation, age (40 and over), veteran status, genetic information, or physical/mental disability (or perceived disability) or any other status protected by local, state or federal law. This EEO policy applies to all decisions regarding recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and terms and conditions of employment. Blake's Lotaburger will not tolerate any form of harassment, discrimination, retaliation on the basis of any status protected by local, state, or federal law. Blake's Lotaburger, LLC will provide reasonable accommodations for qualified individuals with disabilities. To request reasonable accommodation, contact the Human Resources Department at HR@lotaburger.com or 505-884-2160 Ext. 1644. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Compensation:

$14.25

• $15.

50 per hour

WHAT MAKES A BURGER A LOTA BURGER?

WELL, YOU

START WITH THE HIGHEST QUALITY INGREDIENTS & FINISH WITH A LOTA LOVE.

Expertly seasoned & seared Premium Angus Beef patties, tangy pickle slices, a perfect layer of mustard & fresh lettuce, onion & tomato all between two lightly toasted buns? Did I mention exclusively packaged, 100% Hatch Valley grown Green Chile that's registered by the New Mexico Department of Agriculture?

Quality ingredients:

Check. 70 years of serving what National Geographic named "The World's Best Green Chile Cheeseburger" across 80 locations & throughout New Mexico, Texas & Arizona?

A LOTA Love:

Check. When the founding father of flavor & WWII Navy Veteran, Blake Chanslor, flipped the first LOTA Burger® in 1952, he gave birth to a New Mexico tradition. 70 years later, Blake's is a cultural icon (I mean, have you seen me on AMC's 'Breaking Bad'? I'm a natural!) & synonymous with New Mexico cuisine. Apply with Indeed (if you already have a resume on Indeed) Or apply here.

• required fields First Name
• Last Name
• Email
• Phone
• Yes, Text Me!

I consent to receiving text messages about this hiring process and, if hired, future job related information from Blakes Lotaburger. Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our and Privacy Policy for details. Get faster updates with texting! Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our and Privacy Policy for details. Enter number to receive text messages Location Address City States State Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware Dist. of Columbia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Marshall Islands Massachusetts Michigan Micronesia Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Marianas Ohio Oklahoma Oregon Palau Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Virgin Islands Washington West Virginia Wisconsin Wyoming ZIP Code Resume/CV

• Name Upload File Or Type/Paste Text Cover Letter Name Upload File Or Type/Paste Text Recent Job Title Recent Employer Are you legally authorized to work in the United States?
• Yes No Are you at least 18 years of age?
• Yes No Do you have open availability?
• Yes No Do you have at least 2 years of Hospitality experience?
• Yes No Do you have restaurant experience?
• Yes No Do you like working with customers?
• Yes No Do you have any facial, neck or head tattoos or piercings?
• Yes, Visible Face Tattoo Yes, Visible Neck Tattoo Yes, Visible Head Tattoo Yes, Face Piercings No Face Neck, Head Tattoo or Face Piercings Do you wear removeable nails?
• Yes No Have you previously worked for Blake's Lotaburger?
• Yes No If you have previously worked for Blake's Lotaburger, please enter the year your employment ended Do you have family members or friends at the store you applied?
• Yes No If offered a position, what date would you be able to start working?
• Are you able to perform the essential functions of this position with or without an accommodation?
• Yes No I was referred to this position by a current employee Who referred you?