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Job Description
Job Opening :
: Restaurant Manager - Grave The Restaurant Manager is highly motivated, responsible for both back and front of the house operations, providing maximum guest service and satisfaction while achieving financial goals.
Duties:
Identify and define business needs, implementing solutions to enhance restaurant operations, guest interactions, cost management, and revenue generation.
Supervise the preparation of high quality, consistent products.
Lead by example, emphasizing daily communication and commitment to excellent product and guest service.
Ensure outstanding service to both regular and VIP guests in the restaurant and at special events, supporting the casino.
Manage all food, beverage, and labor costs within the restaurant.
Ensure all food safety protocols are followed.
Stay informed about all coupons and specials.
Collaborate with the Purchasing Department to maintain proper stock levels, inventory control and quality of purchased goods.
Counsel, guide, train and instruct personnel in their duties.
Ensure Assistant Restaurant Managers have the necessary knowledge and tools to perform their roles.
Communicate with management, other departments, and designated personnel to address needs related to the Micros system.
Address guest complaints promptly to ensure satisfactory resolutions.
Prepare reviews, evaluations, and other employee documentation, maintaining consistency and fairness.
Work with upper management on menus, specials and future developmental plans.
Ensure all employees maintain the highest levels of service and professionalism, including adherence to appearance and dress code standards.
Report any damaged or broken equipment to Engineering and upper management promptly.
Ensure all safety standards are followed and report unsafe conditions to upper management.
Conduct weekly and monthly employee meetings, pre and post shift meetings and counseling sessions to foster morale and productivity.
Keep immediate supervisor informed of significant issues for prompt corrective action.
Maintain a "hands on" approach and assist team members as needed.
Create and manage recipe files, production schedules, specifications, and cost analysis sheets.
Develop and implement creative menus, aiming to be the best Coffee Shop restaurant in Northern Nevada.
Address sanitation issues in collaboration with the Executive Steward, maintaining high cleanliness and organization standards.
Meet and greet guests and participate in promotional activities for the Peppermill Food and Beverage department.
Attend meetings and prepare reports and financial information as requested by upper management.
Qualifications:
A minimum of 5 + years' experience is preferred in a high-volume restaurant.
Must have basis computer skills with Microsoft Office (Word, Excel, and Outlook).
Must have demonstrated ability to verbally communicate in the English language.
Must be able to initiate and engage in conversation in a professional and friendly manner.
Must be able to work any day of the week, weekends and holidays.
Must present a well-groomed appearance.
Additional Information
Location
Peppermill Restaurant & Fireside Lounge
Department
Food & Beverage
Shift Preference
Graveyard
Hourly/Salary
Salary
Employment Duration
Full Time Having trouble using our online application? Click to use our accessibility contact form for assistance.