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General Manager
Job
Prestige Hospitality Group
Albany, NY (In Person)
$90,000 Salary, Full-Time
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Job Description
General Manager Prestige Hospitality Group - 5.0 Albany, NY Job Details Full-time $80,000 - $100,000 a year 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Teamwork Interpersonal skills Team leadership Operational management Talent management Employee relationship building Revenue management Managing hospitality teams Team development Property management systems (PMS) Community relationship building Property management Stakeholder relationship building Team building Hotel management Full Job Description Hotel General Manager Prestige Hospitality Group is growing! We are seeking an experienced, motivated, and guest-focused Hotel General Manager to lead the daily operations of our hotel. This is an exciting opportunity for a hospitality professional who is passionate about delivering exceptional guest experiences, developing high-performing teams, and driving financial success. As the Hotel General Manager, you will oversee all aspects of hotel operations, including guest services, housekeeping, maintenance, food and beverage operations (if applicable), sales, revenue management, and employee development. The ideal candidate is a hands-on leader with strong business acumen, excellent communication skills, and a commitment to excellence. Job Summary The Hotel General Manager is responsible for the overall management and performance of the hotel. This position ensures outstanding guest satisfaction, operational efficiency, financial profitability, regulatory compliance, and a positive workplace culture. The General Manager serves as the primary leader of the property and is accountable for achieving operational and financial goals. Key Responsibilities Lead and oversee all hotel operations to ensure exceptional guest satisfaction. Recruit, train, coach, and develop hotel team members and department leaders. Foster a positive, professional, and supportive work environment. Monitor guest feedback and implement strategies to improve the guest experience. Develop and manage annual budgets, forecasts, and operating plans. Analyze financial reports and implement initiatives to maximize revenue and profitability. Ensure compliance with company policies, brand standards, and applicable regulations. Oversee sales, marketing, and revenue management efforts to drive occupancy and market share. Maintain property standards, cleanliness, safety, and preventive maintenance programs. Build strong relationships with guests, employees, vendors, ownership, and community partners. Conduct regular operational reviews and implement continuous improvement initiatives. Respond effectively to guest concerns and operational challenges. Qualifications Minimum of 3-5 years of hotel management experience, including leadership responsibilities. Strong knowledge of hotel operations, financial management, revenue management, and guest services. Experience with hotel property management systems and hospitality technology platforms. Proven ability to lead, motivate, and develop teams. Excellent organizational, problem-solving, and decision-making skills. Strong verbal and written communication abilities. Ability to work flexible schedules, including evenings, weekends, and holidays as needed. Why Join Us? PHG is one of the fastest growing hotel-operators in the United States. Founded in 2001, our company has offices in New York, Connecticut, Pennsylvania and North Carolina. PHG's portfolio is nearing 40 hotels and 3,500 rooms across 8 states. PHG is an equal opportunity employer. PHG does not discriminate on the basis of race, color, sex (including pregnancy and gender identity), religion, national origin, sexual orientation, transgender status, age, family or marital status, genetic information, military or veteran status, disability, or any other legally protected status, activity, or characteristic. For more information, please visit prestigehospitality.com. We believe our people are our greatest asset. We offer a professional, collaborative, and supportive work environment where team members are empowered to succeed and grow their careers. Our leadership team values integrity, accountability, innovation, and exceptional service. If you are a hospitality leader who thrives in a dynamic environment and is committed to delivering outstanding results, we encourage you to apply and become part of our team. Apply today and help us create memorable experiences for our guests while building a rewarding career in hospitality.