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Restaurant General Manager
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SSP America
Jamaica, NY (In Person)
$80,000 Salary, Full-Time
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Job Description
Restaurant General Manager SSP America $75,000 - $85,000 + bonus life insurance, 401(k) United States, York, Jamaica Jun 06, 2026 JFK Terminal 4 Airport Join SSP America as our nextShake ShackRestaurant General Managerand guide a quick-service concept in one of the most dynamic, fast-paced environments in the industry. $75,000 - $85,000 + bonus
Compensation commensurate with experience and relevant brand certification (e.g., Shake Shack). Potential Quarterly Bonus + Year-End Super Bonus Full Benefits • Career Growth • National Company Footprint Why This Role Matters Airport restaurants run differently - higher volume, tighter coordination, and a whole new level of operational challenge. As the General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that drive guest experience, financial results, and team culture. This is a role for someone who wants tolevel up fast, take ownership, and grow in a nationwide organization. What You'll Lead Quick service restaurant with Shake Shack brand standards
Cost control, ordering, and scheduling
Hiring, training & team leadership
Guest experience & hospitality standards
Safety, compliance & food quality
Collaboration with airport leadership
Forecasting, budgeting & business planning What You Bring Minimum 3 years as a Quick-Service Restaurant GM required. Shake Shack GM level experience highly desirable.
Strong financial and operational skills
Ability to manage high-volume, multi-priority environments
Experience leading diverse teams
A mindset geared toward service, coaching, and accountability
Comfortable using POS systems, MS Office, and operational tools
A desire to grow - we promote strong leaders fast Why You'll Love Working With Us Quarterly bonus + year-end super bonus
Full medical, dental, vision, life insurance & PTO
401(k) with company match
Airport environment = never boring
Career progression across 60+ airports in North America
Work for one of the largest airport restaurant operators in the world About SSP America We're food traveler experts serving travelers. With restaurants in over 60 airports, we bring local favorites to passengers across North America. If you thrive in action, teamwork, and moving fast - this is your place. Additional Statements SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws. We use Traitify as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT under NYC Law 144. As part of the hiring process, Traitify provides us with a candidate assessment which is one of the many factors that we review in making interview decisions; there are no cut offs, and all applications are visible to the hiring team. The Traitify tool has been reviewed by an independent auditor and results of the audit may be viewed here:https://tinyurl.com/yc3dwnhp