Front of House Manager (The Daily Refresher)

Front of House Manager (The Daily Refresher) The Daily Refresher Rochester, NY Job Details Full-time $16

• $20 an hour 7 hours ago Benefits Paid training Health insurance 401(k) Employee discount Flexible schedule Qualifications Customer communication Staff supervision Teamwork Sales management Team leadership Safety regulations Team development Compliance management Employee health (regulatory compliance standards) Hospitality industry experience Organizational skills Leading team collaboration initiatives General management Full Job Description The Front of House Manager at The Daily Refresher plays a crucial role in ensuring a seamless and enjoyable experience for our customers.

This position requires a dynamic individual with strong leadership skills, exceptional customer service focus, and a passion for the culinary & bar industry.

What you will do:

Hospitality Excellence

• Oversee and maintain high standards of customer service.
• Resolve customer concerns promptly and effectively.
• Ensure a welcoming and friendly atmosphere for guests.
• Expertise with Craft Cocktails and practices. Staff Management
• Recruit, train, and supervise front-of-house staff.
• Schedule and manage employee shifts to optimize efficiency.
• Conduct regular performance reviews and provide constructive feedback. Operational Efficiency
• Coordinate with kitchen staff to ensure smooth service.
• Monitor and manage inventory levels for front-of-house supplies.
• Implement and maintain operational procedures for efficient service. Quality Control
• Ensure food and beverages meet quality standards.
• Conduct regular inspections of dining areas for cleanliness and organization.
• Collaborate with the kitchen team to uphold menu consistency. Training and Development
• Provide ongoing training to staff on service standards and product knowledge.
• Foster a positive and collaborative work environment. Financial Management
• Monitor sales, analyze trends, and implement strategies to enhance revenue.
• Control costs related to labor, inventory, and waste. Health and Safety Compliance
• Uphold health and safety standards in accordance with regulations.
• Conduct regular safety briefings and training for staff. Event Coordination
• Plan and coordinate special events or promotions. Create initiatives to drive sales.
• Collaborate with marketing teams to drive customer engagement. Communication
• Maintain open and clear communication channels with both front and back-of-house teams.
• Communicate effectively with suppliers and vendors. What we need from you :
• Proven experience in a similar managerial role within the hospitality industry.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of health and safety regulations.
• Ability to work flexible hours, including weekends.

Job Type:

Full-time Pay:

$16.00

• $20.

00 per hour

Benefits:

401(k) Employee discount Flexible schedule Health insurance Paid training

Shift:

Day shift Morning shift

Work Location:

In person