GENERAL MANAGER
Dynamic General Manager Opportunity at Iconic Manhattan Hotel
- Lead High-Performing Team, Drive Financial Success
Hyatt Place
Hyatt Place New York/Chelsea
US
- NY•New York
Posted:
Jun 23, 2026
Summary
About the Property
Located in the heart of Manhattan's vibrant Chelsea neighborhood, Hyatt Place New York/Chelsea offers guests an ideal home base for exploring New York City. Just steps from Hudson Yards, Madison Square Garden, Penn Station, the Empire State Building, and the High Line, the hotel delivers modern amodations, exceptional service, and easy access to some of the city's most iconic attractions.
The Opportunity
We are seeking a dynamic, results-driven General Manager to lead all aspects of hotel operations at Hyatt Place New York/Chelsea. This is a high-profile leadership opportunity for an experienced hospitality professional who thrives in a fast-paced urban environment and is passionate about delivering outstanding guest experiences, building high-performing teams, and driving strong financial results.
As General Manager, you will serve as the face of the hotel, responsible for operational excellence, guest satisfaction, associate engagement, and overall profitability. You'll have the opportunity to shape the culture of the hotel while positioning the property for continued success in one of the world's mostpetitive hospitality markets.
What You'll Do
Lead, inspire, and develop a high-performing team across all hotel departments, including Front Office, Housekeeping, Sales, Engineering, and Finance
Drive revenue growth and market through strategic collaboration with Revenue Management and Sales teams
Deliver exceptional guest experiences that consistently exceed Hyatt brand standards and guest expectations
Maintain ownership of the hotel's financial performance, including budgeting, forecasting, expense management, and profitability
Foster a culture of accountability, recognition, engagement, and continuous improvement
Partner closely with ownership and corporate leadership to execute strategic business objectives
Ensurepliance with Hyatt brand standards, local regulations, safety requirements, and operational procedures
Oversee property maintenance and capital improvement projects to protect and enhance asset value
Represent the hotel within the local businessmunity and cultivate key relationships that support hotel success
What We're Looking ForRequired Qualifications
Minimum of 3-5 years of experience as a Hotel General Manager within a branded hotel environment
Demonstrated success driving revenue growth, profitability, and guest satisfaction
Strong operational expertise across Rooms Division, Sales, Revenue Management, and hotel support functions
Experience managing hotel financials, including P&L responsibility and budgeting
Knowledge of the New York City hospitality market strongly preferred
Hyatt experience preferred; experience with select-service or lifestyle brands is highly desirable
Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; equivalent experience will be considered
You Are
A servant leader who creates an environment w associates feel valued, supported, and empowered
A strategic thinker who balances operational excellence with long-term business goals
A data-driven decision maker who understands how operational performance impacts financial results
Calm, adaptable, and solutions-oriented in a fast-paced, 24/7 hospitality environment
An effectivemunicator who builds trust with associates, guests, ownership groups, and brand partners
Passionate about hospitality andmitted to creating memorable guest experiences
What We Offer
Competitive base salarymensurate with experience
Annual performance-based bonus opportunity
Comprehensive benefits package including medical, dental, vision, life insurance, and 401(k)
Hyatt Colleague Travel Program with discounted stays at Hyatt hotels worldwide
Professional development and career advancement opportunities
The opportunity to lead a premier Manhattan hotel in one of the world's most exciting destinations
Wage Transparency
The annual salary range for this position is $230,000
- $245,000,mensurate with experience and qualifications.
Inpliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States andplete the required employment eligibility verification process upon hire.
This position is at a location w Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party managementpany that is responsible for all employment benefits and obligations at this location.