General Manager

General Manager Dave's Hot Chicken - 2.7 Cincinnati, OH Job Details Full-time $60,000 - $70,000 a year 23 hours ago Qualifications Kitchen health and safety standards Table cleanliness maintenance Staff supervision Guest relations Coaching Staff scheduling Operations coordination planning Mops Bussing Team scheduling Mid-level Team development Employee attendance management Food safety sanitizing procedures Team management Team training Developing strategic business plans Managing kitchen staff Cleaning messes in dining areas Implementation of strategic initiatives Safety standard operating procedures Food safety Restroom cleaning General management Operations planning Food service management Customer complaint resolution Full Job Description General Manager Job Description Summary The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly. Job Expectations The General Manager is always responsible and accountable for all restaurant activities. The General Manager ensures all Restaurant Management Team and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The General Manager is expected to create, execute ,and follow-up on the Restaurant's Business Plan.

Duties:

Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities Communicate to their immediate Supervisor when additional training guidance and practice is needed Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness, and time off Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success Ensure the Restaurant Management Team and Team Members work together to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils, and high touch-point areas, and servicing restrooms Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy Are performance-oriented and performance driven; understand performance expectations and are aware of performance results