General Manager-QSR

Job description The Opportunity Are you a natural leader who thrives in a fast-paced environment? We are looking for an experienced Restaurant General Manager (GM) to take the reins of one of our high-volume, Mexican-inspired locations in Cincinnati. As the GM, you are the heartbeat of the restaurant. You aren't just managing a kitchen; you are leading a team, driving the "Live Más" culture, and ensuring that every guest who walks through our doors—or hits the drive-thru—receives an exceptional experience.

Key Responsibilities Daily Operations:

Take full ownership of the restaurant's daily functions, ensuring peak performance during the busiest shifts.

Team Leadership:

Recruit, onboard, and develop a diverse team. You will be responsible for coaching Shift Leads and Team Members to reach their full potential.

P&L Management:

Manage the bottom line by controlling labor costs, minimizing food waste, and driving sales growth through local marketing and operational excellence.

Quality Control:

Maintain the highest standards for food safety, cleanliness, and order accuracy.

Guest Experience:

Resolve customer concerns with urgency and grace, ensuring every guest leaves satisfied.

Candidate Requirements Experience:

2+ years of management experience in a high-volume QSR or fast-casual environment.

Skills:

Proven track record of hitting financial targets and developing a strong internal team.

Mindset:

A "can-do" attitude with the ability to multitask and lead by example on the floor.

Availability:

Must be able to work a flexible schedule, including nights, weekends, and holidays.

Compliance:

Must be 18+ years of age, possess a valid driver's license, and hold (or be able to obtain) a ServeSafe Manager certification. Why Join Us? We believe in rewarding our leaders for their dedication and results. Our compensation package is designed to support your professional success and personal well-being:

Lucrative Bonus Structure:

Highly competitive quarterly performance-based bonuses tied to P&L targets, speed of service, and guest satisfaction metrics.

Comprehensive Health Benefits:

Choice of medical, dental, and vision insurance plans for you and your family.

Retirement & Security:

401(k) program with company matching, plus company-paid life insurance and disability coverage. Time to

Recharge:

Generous paid time off (PTO) and vacation packages to ensure a healthy work-life balance.