General Manager

General Manager Popeyes- Norman OK Norman, OK Job Details Full-time $50,000 - $65,000 a year 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Record keeping Guest relations ServSafe Facilities management Basic math Research High school diploma or GED Team development Task prioritization Productivity software Technical Proficiency Food service management Full Job Description Job Description The General Manager supports the team's daily operations of a restaurant in support of the Brand Vision, Mission and Promise while role modeling Core Values. The General Manager works with the management team in ensuring the compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by assisting the management team in actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit.

People Essential Duties and Responsibilities:

Demonstrate the Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing tools and processes. Partners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable. Customer Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards. Coaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems. Ensures that food safety standards are met through direct observation while running their shifts. Sales Partners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented. Profit Executes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Education And Experience Requirements Must be at least 18 years of age. Servsafe certification required with 6 month period High School Diploma or GED preferred with one (1) or more years restaurant experience preferred. Systems & Software - proficient level knowledge of Microsoft Office software applications. Must be able to work a flexible schedule including days, nights, overnights, & weekends. May be required to travel to other locations, e.g. other stores, bank, meetings as business dictates Knowledge/Skills/Abilities Customer Focused- Recognizes the guest as the primary focus and acts accordingly; sets a high standard for exceeding guest expectations and motivates the team by role modeling effective service behaviors. Initiative-Takes action without being asked or required to; achieves goals beyond job requirements; is proactive and takes prompt action to accomplish tasks. Action Oriented- Consistently maintains high levels of activity or productivity; works with vigor, effectiveness and determination over a sustained period of time. Team Player- Encourages cooperation to accomplish team goals; promotes a respectful and inclusive work environment. Skill Requirements Maintain records/logs Verify data and information Organize and prioritize information/tasks Operate office equipment Verbal communication Written communication Public speaking/group presentations Research, analyze and interpret information Investigate, evaluate, recommend action Leadership and supervisory, managing people Basic mathematical concepts (e.g. add, subtract)

Job Type:

Full-time Pay:

$50,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Work Location:

In person