Assistant Manager

Assistant Manager Full-Time

RESPONSIBILITIES

Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant; Implement new company policies and procedures by developing plans and instructing staff Provide direction to shift leaders, and staff to achieve restaurant goals Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement Provide coaching and feedback to managers and staff and assess performance on an ongoing basis Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness Consistently monitor product and labor costs to remain within goals Solicit guest feedback to understand the needs and wants of customers Train and coach staff on guest services principles and practices Follow the restaurant policies and procedures, including those for cash handling and safety/security Monitor and maintain the POS System Assist in new menu implementation Develop and implement creative solutions to areas of improvement Assist in conducting staff and daily pre-shift meetings Assist in any areas of the restaurant when staffing constraints require Identify employee weaknesses and retrain as necessary

QUALIFICATIONS

Education:

College degree preferred

Previous Experience:

2-3 years recent restaurant experience preferred Able to learn and use POS System Able to lift minimum of 10-25 lbs. Complete training in all areas of restaurant Must be able to take direction and delegate responsibilities Able to work in a fast paced environment Able to work nights, weekends, and holidays

Certifications:

ServSafe Certification Preferred Additional Skills:

Spanish (+)