Assistant General Manager (AGM)

Assistant General Manager (AGM) Best Western Eugene, OR Job Details Full-time $26 an hour 1 day ago Benefits 401(k) Paid time off Employee discount Qualifications Managing property management teams Staff supervision Team supervision Managing hospitality teams High school diploma or GED Driver's License Organizational skills Receptionist experience within hospitality industry Typing General management Hotel experience Hotel management Full Job Description Assistant General Manager Hayward Inn |

Eugene, OR Pay:

$26.00/hour | Full-Time | On-Site About the Role We are looking for an experienced, professional hospitality leader to join our team at the Hayward Inn, located directly across from the University of Oregon campus and Matthew Knight Arena. This is a hands-on management role with real responsibility. You will serve as the Manager on Duty in the absence of the General Manager, overseeing daily hotel operations, leading front desk and support staff, and ensuring every guest has an exceptional stay. If you take pride in a well-run property, lead by example, and bring genuine warmth to the guest experience, we want to hear from you. This role offers meaningful growth for a hospitality professional ready to take the next step and bring good energy to the team. What You Will Do

• Serve as Manager on Duty when the General Manager is not on property
• Lead, coach, and hold accountable front desk staff, including scheduling and day-to-day supervision
• Onboard and train new team members
• Conduct room and property inspections to ensure cleanliness and presentation standards are met
• Support food and beverage and housekeeping operations as needed
• Manage inventory and assist with supply ordering
• Provide hands-on front desk coverage and deliver exceptional guest service
• Respond to guest concerns professionally and with confidence
• Coordinate with the Housekeeping Manager on property presentation standards What We Are Looking For
• 2+ years of hotel front desk or operations experience, with at least one year in a supervisory role
• A polished, professional appearance and demeanor; you set the tone for the team
• Strong leadership skills and a calm, confident presence with both guests and staff
• High personal standards for cleanliness and property presentation
• Organized, reliable, and comfortable making decisions independently
• Someone who brings positive energy and genuinely enjoys being part of a team
• Experience with a property management system preferred What We Offer
• $26.00/hour
• 401(k)
• Paid time off
• Employee discount
• A welcoming, locally owned property in one of Eugene's most active locations, steps from Autzen Stadium, Matthew Knight Arena, and the University of Oregon campus To Apply Please submit your resume and a brief note about your hospitality background.

We are looking for someone who leads with professionalism, takes ownership of the property, and genuinely cares about the guest experience.

Job Type:

Full-time Pay:

$26.00 per hour

Benefits:

401(k) Employee discount Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Hotel management: 2 years (Required) Hotel experience: 2 years (Required)

Work Location:

In person