We are seeking an energetic and proactive Assistant General Manager to help manage the daily operations of our busy casual American restaurant. You will lead our team, maintain high-quality service standards, drive sales, and maximize profitability, ensuring a top-tier guest experience.
Key Responsibilities Operational Leadership:
Manage daily shift operations (opening/closing), driving high-volume efficiency and ensuring all company protocols and safety standards are met.
Team Development:
Recruit, train, coach, and discipline hourly team members to ensure professional service and high staff retention.
Guest Service & Experience:
Deliver outstanding guest service by handling guest complaints efficiently and Ensuring the CHARM Service Model is executed.
Financial & Inventory Control:
Assist with inventory management, food cost optimization, labor scheduling, and analyzing profit and loss statements to maximize profitability.
Menu & Quality Management:
Maintain high standards of food quality and presentation, collaborating with the kitchen staff to ensure consistency. Qualifications Minimum 2-4 years of experience in a high-volume restaurant management role, specifically within casual dining. Proven ability to lead, motivate, and develop a large team. Strong financial acumen (P&L analysis, inventory control, labor scheduling). Ability to work flexible hours, including weekends, nights, and holidays. Excellent communication skills and a "guest-first" mentality. Proficiency in POS systems and Microsoft Office/restaurant management software. Physical Requirements Ability to stand/walk for 9+ hours and lift up to 50 lbs. Comfort working in a loud, fast-paced, and high-temperature environment. What We Offer Competitive salary and performance-based bonuses. Health insurance, paid vacation, and potential career advancement to General Manager.
Pay:
$52,500.00
00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance
Work Location:
In person AGM
- Restaurant Mount Washington, PA 15211 $52,500
- $60,000 a year
- Full-time $52,500
- $60,000 a year
- Full-time We are seeking an energetic and proactive Assistant General Manager to help manage the daily operations of our busy casual American restaurant.
You will lead our team, maintain high-quality service standards, drive sales, and maximize profitability, ensuring a top-tier guest experience.
Key Responsibilities Operational Leadership:
Manage daily shift operations (opening/closing), driving high-volume efficiency and ensuring all company protocols and safety standards are met.
Team Development:
Recruit, train, coach, and discipline hourly team members to ensure professional service and high staff retention.
Guest Service & Experience:
Deliver outstanding guest service by handling guest complaints efficiently and Ensuring the CHARM Service Model is executed.
Financial & Inventory Control:
Assist with inventory management, food cost optimization, labor scheduling, and analyzing profit and loss statements to maximize profitability.
Menu & Quality Management:
Maintain high standards of food quality and presentation, collaborating with the kitchen staff to ensure consistency. Qualifications Minimum 2-4 years of experience in a high-volume restaurant management role, specifically within casual dining. Proven ability to lead, motivate, and develop a large team. Strong financial acumen (P&L analysis, inventory control, labor scheduling). Ability to work flexible hours, including weekends, nights, and holidays. Excellent communication skills and a "guest-first" mentality. Proficiency in POS systems and Microsoft Office/restaurant management software. Physical Requirements Ability to stand/walk for 9+ hours and lift up to 50 lbs. Comfort working in a loud, fast-paced, and high-temperature environment. What We Offer Competitive salary and performance-based bonuses. Health insurance, paid vacation, and potential career advancement to General Manager.
Pay:
$52,500.00
00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance
Work Location:
In person