Front of House Manager

Front of House Manager Tantisimo Nashville, TN Job Details Full-time $50,000 - $75,000 a year 12 hours ago Benefits Paid time off Employee discount Qualifications Operations management Inventory management Administrative experience (1-2 years) Basic math Greeting customers Fire codes and regulations Shift management Managing hospitality teams Mid-level Administrative experience High school diploma or GED Team development Store opening/closing procedures Supervising experience Overseeing compliance functions Bar management Conflict management Deposits Clean workspace maintenance POS systems Escalation handling Leadership 2 years Team motivation (leadership skill) Communication skills Balancing end-of-day transactions Safety protocol implementation Cross-functional communication Overseeing training Food service management Staff development Hospitality management

Full Job Description About Us:

Tantisimo is an independent Latin American restaurant serving Sylvan Park six days per week. We are open from 10am-2pm and 5pm-10pm, Tuesday-Sunday. With our first year under our belt, we are looking forward to building with someone who is passionate about the hospitality industry.

Job Summary:

FOH Manager oversees all front-of-house operations, ensures excellent guest experience, and is responsible for closing the building each shift. This role manages staff on the floor, leads hosting, handles guest issues, maintains safety and cleanliness standards, and enforces company policies.

Key Responsibilities Host duties:

Greet guests, manage reservations and waitlists, seat guests, and ensure smooth arrival flow. Oversee hourly hosts when applicable.

Floor leadership:

Supervise FOH staff (hosts, servers, bussers, barbacks), assign stations, monitor service standards, and provide coaching in real time.

Closing the building:

Execute shift opening duties and closing checklists, secure premises, complete cash-outs and deposits, reconcile POS, lock up and arm systems, and ensure all areas are cleaned and restocked. Guest service & problem resolution: Respond to guest complaints or incidents promptly and professionally; escalate to upper management when needed.

Shift management:

Maintain service pace, coordinate with kitchen/bar, control seating to match capacity, and manage peak times. Safety & compliance: Enforce safety, health, and fire regulations; monitor occupancy and crowd control; ensure staff follow alcohol service and ID-check policies.

Administrative tasks:

Complete shift reports, staff timecard approvals, inventory checks for FOH supplies, and basic scheduling input. Training & development: Train new hires on FOH procedures, customer service standards, and closing/opening protocols.

Communication:

Liaise with back-of-house management, security, and cleaning teams to ensure cohesive operations. Qualifications 2+ years FOH supervisory or managerial experience in hospitality (restaurant, bar, venue, or similar). Proven experience managing opening and closing procedures, cash handling, and POS reconciliation. Strong customer service and conflict-resolution skills. Familiarity with reservation and POS systems (specify your systems if required). Knowledge of local health, safety, and alcohol service laws. High school diploma or equivalent; hospitality-related training preferred. Skills & Abilities Leadership and team-building skills; able to motivate staff under pressure. Excellent verbal communication and interpersonal skills. Organized, detail-oriented, and able to multitask in fast-paced environments. Basic math skills for cash handling and reconciliations. Reliable, flexible schedule; ability to work nights, weekends, and holidays. Physical ability to stand for long periods, move between floors, and lift up to 30 lbs.

Pay:

$50,000.00 - $75,000.00 per year

Benefits:

Employee discount Paid time off

Work Location:

In person