Job Description
General Manager
THE ELIA GROUP LLC - 3.5
Nashville, TN Job Details $100,000 - $125,000 a year 16 hours ago Benefits Dental insurance 401(k) Vision insurance Qualifications Vendor relationship building Hospitality reservation systems Customer communication Food service health code compliance Fine dining experience Team leadership Restaurant reservation management Workplace dispute resolution Nightclub Inventory tracking for food cost management Hospitality industry experience Restaurant cost management Managing hospitality operations budgets POS systems Full Job Description Position Description:
COMPANY SUMMARY ELIA
Group is a multi-faceted, fully integrated real estate and hospitality company that acquires, develops, and manages commercial properties in landmark locations throughout the United States. In Real Estate & Development and Hospitality, we don't sit back and let things happen, we make things happen! Whether we're crafting deals or cocktails, our unparalleled attention to detail leads to award-winning real estate development and hospitality projects. POSITION SUMMARY
You will oversee all aspects of the restaurant operations. The ideal candidate will have a passion for hospitality, a strong business acumen, and exceptional leadership skills. The General Manager will be responsible for ensuring the smooth and efficient operation of the bar, managing staff, maintaining quality standards, and driving profitability. KEY RESPONSIBILITIES
Oversee day-to-day restaurant operations, including front-of-house and back-of-house food and service. Develop and implement strategic plans to achieve business objectives and maximize profitability. Create and maintain a positive and collaborative work environment for the restaurant team. Recruit, train, and manage a high-performing staff, ensuring exceptional service standards. Conduct performance evaluations and provide feedback to ensure high levels of employee engagement and productivity. Maintain a strong presence on the floor, interacting with guests and ensuring their satisfaction. Address and resolve customer concerns promptly and professionally. Implement strategies to drive nightlife revenue and enhance the venues reputation. Monitor venue for cleanliness, appropriate lighting, sound, and temperature. Manage budgets, financial forecasts, and cost control measures. Utilize management information tools and analyzes financial reports to identify and address trends and issues in sales, promos, voids, labor costs, food costs and operational expenses. Maximize revenue and profitability while maintaining a focus on quality and guest satisfaction. Establish and maintain relationships with suppliers and vendors to ensure the availability of high-quality ingredients and products. Monitor and manage inventory levels to minimize waste and optimize costs. Ensure compliance with all local health and safety regulations. Implement and enforce restaurant policies and procedures. Collaborate with marketing team to develop and execute promotional strategies. Oversee the development and implementation of the events schedule, collaborating with the marketing and events team to plan and execute special events, live music performances, and promotions to drive customer engagement and revenue growth. QUALIFICATIONS
Minimum 10 years of high-volume restaurant and fine dining experience. Proven track record of successful leadership and team management. Strong financial acumen and experience with budgeting and cost control. Excellent communication and interpersonal skills. In-depth knowledge of fine dining trends, culinary techniques, and customer preferences. Ability to thrive in a fast-paced, high-pressure environment. Familiarity with reservation systems and point-of-sale software. Preferred - bachelor's degree in hospitality management, Business Administration, or a related field. Strong interpersonal and conflict resolution skills. Must be self-motivated and guest focused. Excellent organizational/time management skills. Well versed in Inventory management and troubleshooting including food and beverage. Food safe certification and responsible alcohol training. WHAT WE'RE LOOKING FOR
At ELIA, we use our unique experience and contributions to deliver more than value - we set new standards! We seek someone that is looking for more than a job - we want to work with someone who is as passionate as us about what we do and how we go about doing it. We are seeking a leader who is: Highly social, energized, and brings a strong, engaging personality Builds relationships, and creates a positive, high-performance culture. Creatively ambitious but operationally disciplined Calm under pressure Detail-obsessed Relentless about standards Motivated to build something lasting COMPENSATION & BENEFITS
Competitive salary plus bonus (commensurate with experience) Health, Dental, and Vision Insurance 401(k) Employee Dining Benefits Opportunity for long-term growth within a multi-venue hospitality group PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is regularly required to stand, reach, bend and lift heavy objects. The noise level in the work environment is typically high. Stamina and Endurance :
Ability to stand and walk for extended periods during shifts, especially during busy service hours. Mobility :
Capability to move around the restaurant quickly and efficiently, managing various areas such as the dining room, kitchen, and bar. Manual Dexterity :
Proficiency in handling tasks like setting tables, handling reservation systems, and managing service equipment. Strength :
Ability to lift and carry light to moderately heavy items, such as trays, wine boxes, or small furniture. Good Vision and Hearing :
Essential for observing the dining room, ensuring service quality, and addressing guest needs, as well as hearing orders and communication from staff. Calm Under Pressure :
While not purely physical, the ability to maintain composure during busy or stressful situations is key to ensuring smooth operations. OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
