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Job Description
We are seeking a dynamic and accomplished General Manager to lead all aspects of our restaurant's operations. The ideal candidate is a visionary and results-driven leader with a passion for excellence in hospitality. This role is responsible for the overall success of the establishment, encompassing financial performance, team leadership, operational efficiency, and guest satisfaction. The General Manager will be the face of the brand, embodying our core values and driving our team to achieve ambitious goals. This position reports directly to the corporate leadership team.
Key Responsibilities:
Experience:
At least 5+ years of managerial experience in a high-volume, upscale restaurant, with a proven track record of leadership in a similar role.
Business Acumen:
Expert knowledge of P&L management, COGS, and financial analysis. Ability to develop and adhere to budgets, forecast sales, and drive profitability.
Leadership:
Exceptional leadership skills in recruiting, developing, and mentoring a full team, including Assistant Managers and all FOH and BOH staff.
Strategic Vision:
Ability to think on a strategic level, setting long-term goals and creating plans to achieve them.
Guest-Focused:
A warm, hospitable personality with an ability to build and maintain relationships with VIP guests, investors, and the community.
Professionalism:
A polished and professional demeanor, with the ability to maintain composure and lead with confidence in any situation.
Communication:
Exceptional communication skills to effectively relay information to all levels of the organization, from corporate leadership to the newest team member.
Adaptability:
Proven ability to adapt to new technologies and processes, driving innovation and efficiency.
Skills & Attributes:
Strategic Leadership:
Develop and execute a strategic business plan to achieve company goals, drive revenue, and enhance profitability.
Financial Management:
Take full ownership of the restaurant's financial performance. This includes budgeting, forecasting, managing labor costs, and analyzing P&L statements to identify opportunities for improvement.
Operational Oversight:
Oversee all daily operations, ensuring that the establishment runs smoothly and efficiently. This includes managing inventory, purchasing, and ensuring adherence to all standard operating procedures (SOPs).
Team Development:
Lead, mentor, and inspire the management team and all staff members. This includes creating a positive work environment, conducting regular performance reviews, and developing career paths for top talent.
Guest Experience:
Ensure a world-class guest experience by setting and maintaining impeccable service standards. Handle all guest concerns with professionalism, and actively work to build a base of loyal, repeat customers.
Compliance:
Maintain a safe, secure, and healthy work environment by enforcing all sanitation standards and complying with local, state, and federal health and legal regulations.
Collaboration:
Act as the primary point of contact between the restaurant and corporate leadership, participating in weekly operations calls and reporting on key performance indicators (KPIs) and operational progress.
Brand Ambassador:
Serve as the public face of the restaurant, engaging with the local community, media, and industry professionals. Why Join Us Lead a high-performing team in a dynamic and growing organization. Enjoy a high level of autonomy and influence in shaping the business's success. Competitive compensation, comprehensive benefits, and opportunities for significant professional growth.
