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General Manager (GM)
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Snelgrove Ice Cream
Sandy, UT (In Person)
$60,500 Salary, Full-Time
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Job Description
General Manager (GM) Snelgrove Ice Cream Sandy, UT Job Details Full-time $50,000 - $71,000 a year 1 day ago Benefits Health insurance Employee discount Flexible schedule Qualifications Staff supervision Teamwork Managing retail teams Inventory management In-person customer service ATS Attraction tools for recruitment Team development Driver's License Managing budgets in a finance role Attention to detail Mentoring Profit & Loss statement Productivity software Profit and loss analysis Team motivation (leadership skill) Staffing management Organizational budget management Food service management Full Job Description Base compensation will vary depending on experience ($50,000 to $71,000 Yearly) Monthly bonus opportunities are available and are calculated as a percentage of store profits.
Full-Time About Us:
Snelgrove Ice Cream has a rich history dating back to 1929 when Charles Rich Snelgrove founded the business in Salt Lake City, Utah. With a legacy of passion for ice cream, our family has been dedicated to creating memorable experiences for our community. After a brief hiatus, we proudly reacquired the Snelgrove name trademark in 2019 and reopened our shop in September 2021. We are excited to continue the tradition of serving delightful ice cream and creating lasting memories for our customers. As Snelgrove aggressively grows the brand, significant growth opportunities are on the horizon. We are looking for a General Manager for a our Sandy store who values our rich history and is ready to contribute to the success and expansion of the Snelgrove Ice Cream family.Job Description:
We are seeking a dynamic and motivated General Manager to lead our Snelgrove Ice Cream team. The ideal candidate will play a crucial role in managing our day-to-day operations, implementing growth strategies, and upholding the legacy of our brand. As the General Manager, you will be responsible for overseeing all aspects of the business, including staff management, customer service, financial performance, and maintaining the high-quality standards set by the Snelgrove family.Responsibilities:
- Oversee daily business operations, ensuring a smooth and efficient workflow.
- Maintain the highest quality standards in product offerings and customer service.
- Create and manage budgets to achieve financial goals.
- Take an active role in store operations during peak business hors to ensure a seamless customer experience.
Staff Leadership:
- Recruit, hire, and train employees to uphold Snelgrove Ice Cream's service and quality standards.
- Develop and mentor staff, fostering a positive and collaborative work environment.
- Schedule staff effectively to meet operational needs.
Customer Service:
- Ensure exceptional customer service and satisfaction, responding to customer feedback and concerns.
- Implement strategies to enhance the overall customer experience.
Financial Management:
- Analyze financial data and generate reports to monitor and improve business performance.
- Implement cost-effective measures and revenue-generating initiatives.
Strategic Growth:
- Develop and implement growth strategies in line with the Snelgrove Ice Cream brand.
- Identify and capitalize on business opportunities within the local community.
- Build sales by exploring catering and wholesale opportunities in the area.
Requirements :
- 21 years of age or older with a minimum one year management experience, including Profit and Loss management.
- Available to work minimum 40 hours per week, including evenings and weekends
- Strong leadership qualities with the ability to motivate and mentor a team.
- Ability to stand, bend, scoop, and regularly lift up to 40 pound
- Detail-oriented, organized, and able to manage multiple priorities.
- Passion for delivering exceptional customer service.
- Proficiency with technology including POS software, Microsoft Office products, email, as well as other additional web based programs such as inventory, hiring, and recruiting software.
- A strong network and connection to the local community where the store is located.
- Must complete a background investigation.
- A job performance reference check is also required.
Benefits :
- Opportunities for generous monthly bonuses based on business performance.
- Health insurance and other employee benefits.
- Employee discount on Snelgrove Ice Cream products.
- Closed on Sundays.