General Manager

Job DetailsAhso Restaurant is seeking creative, passionate, and talented individuals to join our super awesome team. We are in the making people happy business, we just happen to serve great food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it!

We are seeking a Front of House Manager to join our team in Brambleton.

Some Things to

Know About Us:

Our mission is To make this the most enjoyable place to work and the most enjoyable place to dine . This is the reason we are here. This is why we do what we do.

We are big on communication and organization. We believe these are huge keys to success. The better we are able to communicate and organize ourselves, the more success we will have.

We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, chef, manager, guest liaison, and most importantly, leader.

We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).We have awesome benefits for full-time employees50% Company-paid medical benefits50% Company-paid dental & vision benefitsAverage 50-55 hour work-week for salaried employeesTime-off Policy for salaried employeesSomm Certification ReimbursementsUnlimited high fives!

Qualifications and skills:

Our ideal candidate will be hospitality-focused with a background in service, and someone who, most importantly, has a real passion for making other people happy. This includes our staff as much as our guests. They will be dependable, motivated to learn, committed to working as a team member, possess excellent communication skills, and will be willing and able to provide our guests with authentically warm service each night. Significant management experience in high quality restaurant operations is required for this position. This person is a leader and team player before anything else. They are someone who inspires and motivates their team.

Responsibilities include overseeing the day-to-day front of house operations, assisting in staff training and education, and looking everyday at our current operations and seeing how we can work smarter, cleaner, faster, more precise, and at a higher level. Work with and coach the Assistant GM to encourage internal growth, coming up with new and creative approaches to improve the operation.

If you have the background and love making people happy, we d like to hear from you. Please apply with your resume and cover letter highlighting your background and noting why you are interested in joining our team.

Responsibilities include but are not limited to:

Creating cultureMake sure everyone is having fun! When staff are having a good time, it s much more likely that our guests are having a good time.

Ensuring that restaurant standards are met consistently and sets the example for the staff to follow.

ServiceBe present for the staff, maintain a sense of awareness on the floor at all times, and be prepared to put out fires as they appear.

Be an open form of communication between the BOH and FOH when necessary.

Communicate with the BOH and FOH team to make sure all menus are up to date and printed for service.

Exemplify hospitality to all of our guests and staff. Lead by example with this so that staff sees a model to look to.

Get to know the regulars, friends of the house, investors, and industry guests who frequent Rose s.

Fill the gaps as they appear/be a team player. Assist the staff during service in order to fulfill the needs of our guests.

Guest relationsGo the extra mile with hospitality.

Improve standards of the guest experience, ensuring that our bar is always set high and that our goal is to exceed expectations.

CommunicationsInternal email communications and MOD log.

Effective and professional in a timely mannerThese resources should be utilized by leadership to offer a greater scope and information company-wideDistribute information to staff and managers on behalf of the leadershipKeep an eye on announcements/information that should be shared company-wide or to larger groupings than just FOH. Bolstering transparency as appropriate.

TrainingProvide staff with all of the necessary tools for success when it comes to training materials and information sheets. This is as broad as new hire packets/training schedules for new employees, and as specific as spec sheets emailed out for a new menu item or wine.

Day-to-dayRespond in a timely manner to all emails and voicemails. Those that are for other members of the team should be emailed to them as soon as possible.

Map out the evening s service before the Pre-shift meeting. This includes the server floor plan, reservations, things to go over at line up, and other special nightly notes.

Assist with ordering when needed by the restaurant.

Expected to work varying hours, schedules, and days of the week, this includes and is not limited to closing shifts and working service.

Must be able to lift up to 40 pounds and be on your feet for extended amounts of time.

Required SkillsAbility to lift 40+ lbsAbility to ascend/descend stairs many times per shiftExperience working with POS systems (We use Toast)Server/bartender/sommelier floor experienceCoffee knowledge or desire to learn more about coffeeIn depth wine service knowledgeExperience working with POS system

Preferred Skills:

CMS/WSET

CertificationP&L management experienceStaff management & Training of 20+ employeesUnderstanding of HR compliancePayroll & Scheduling experience

Compensation DetailsCompensation:

Salary ($60,000.00 - $70,000.00) based on prior experience, skills, etc.

Benefits & Perks:

Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining DiscountsRequired Skills:

LeadershipCommunicationOrganizationTeachingTrainingCoachingManagement ExperienceFine Dining Restaurant OperationsCms/Wset CertificationP&L ManagementStaff ManagementHR CompliancePayrollSchedulingIf you have the background and love making people happy, we d like to hear from you. Please apply with your resume and cover letter highlighting your background and noting why you are interested in joining our team.