General Manager

We are hiring a hands-on, experienced General Manager for a hotel in Lynchburg, Virginia . Job Duties & Functions

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include compliance with company dress code and wearing a name tag when working (per brand standards).
• Comply with and ensure adherence to company standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
• Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
• Tour the operating departments daily, making adjustments as needed via department heads.
• Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to company standards, and the review of previous and future sales and operations efforts.
• Meet all financial review dates and corporate directed programs in a timely fashion.
• Hold a monthly financial review with all department managers and available supervisors.
• Ensure that all department heads maintain budgeted productivity levels and company standard checkbook accounting procedures.
• Participate in required M.O.D. coverage as scheduled.
• Ensure that training in service standards is taking place in each department using the steps to effective training.
• Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
• Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
• Ensure complete processing of invoices daily by using the A/P process.
• Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
• Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
• Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees.
• Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses.
• Analyze previous and projected data to generate an accurate reforecast.
• Meet all sales clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
• Be in the public areas during peak times, greeting guests and offering assistance as needed.
• Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.
• Conduct bi-monthly credit meetings and take an active role in the hotel credit and collection policies.
• Complete required corporate training modules, and become certified to train those as required.

Ensure that all scheduled meetings take place on the property.

Job Type:

Full-time Pay:

$40,000.00 - $55,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person