General Manager

General Manager Auntie Anne's Norfolk, VA Job Details Full-time $55,000 - $57,000 a year 1 hour ago Benefits 401(k) Paid time off Qualifications Guest relations Customer service Administrative experience Team development Supervising experience Recruiting Retail management Team motivation (leadership skill) Food service management Full Job Description An Auntie Anne's General Manager (GM) leads daily store operations to ensure profitability, high product quality, and excellent guest service, often acting as a working manager. Key responsibilities include recruiting, training, and scheduling staff, managing inventory, maintaining brand standards, and achieving financial goals like labor and food cost targets.

Core Responsibilities & Duties Operational Leadership:

Directs daily operations, including food preparation, safety, and sanitation.

Financial Performance:

Manages store financial performance, controlling costs (labor, food, waste) and maximizing sales.

Staffing & Development:

Recruits, interviews, hires, trains, and coaches team members.

Customer Experience:

Ensures high standards of service and product quality.

Administrative Duties:

Performs bank deposits, maintains inventory, manages equipment maintenance, and prepares reports.

Working Manager:

Regularly works on the front line with staff to ensure efficient operations.

Requirements Experience:

Requires previous food service experience as a Shift Leader, Supervisor, or Manager.

Leadership Skills:

Proven ability to lead, motivate, and influence a team.

Availability:

Must be available for varied shifts, including nights, weekends, and holidays.

Skills:

Strong communication skills, attention to detail, and ability to work in a high-volume environment.

Traits:

A positive attitude, outgoing personality, and a teachable spirit

Pay:

$55,000.00 - $57,000.00 per year

Benefits:

401(k) Paid time off

Experience:

general manager: 2 years (Required) Ability to

Commute:

Norfolk, VA 23502 (Required)

Work Location:

In person