General Services Manager - Banbury

General Services Manager - Banbury

Job Type:

Permanent

Job Sector:

Unspecified

Region:

South East

Location:

Banbury

Salary Description:

Competitive

Posted:

12/05/2026

Recruiter:

Compass Group

Job Ref:

compass/TP/1428988/216324

General Services ManagerLocation:

 

BanburySalary:

 £37,300 per annum, depending on experience

Working Pattern:

40 hours per week in line with the business needs, Monday to

FridayServices:

 Retail, Cleaning & HospitalityFor more information about careers at 14forty and our benefits please visit: Careers at 14fortyAre you an experienced soft services leader who thrives in a hands-on, customer-focused environment? We're looking for an engaging and operationally strong General Services Manager to lead retail, cleaning, and hospitality services on a busy workplace site.

This role offers a varied mix of leadership, service delivery, and light food preparation responsibility. While this is not a chef role, the successful candidate will be comfortable preparing pre-packed hospitality items, assembling cold food, reheating delivered food, and supporting a small amount of basic cooking for hospitality menus.

You will be accountable for service quality, client engagement, financial performance, and people leadership across all service streams, helping to create a professional, welcoming experience for all site users.

About the RoleAs General Services Manager, you will take full ownership of the day-to-day operation across retail, cleaning, and hospitality. Acting as the key point of contact for the client and onsite teams, you'll ensure services are delivered safely, efficiently, and to a consistently high standard.

This is a visible, hands-on role that blends strategic oversight with practical involvement particularly within hospitality preparation during key service periods.

Key ResponsibilitiesOverall accountability for retail, cleaning, and hospitality services on siteLead and maintain a high standard of hospitality delivery, including: Preparation of pre-packed and cold food itemsReheating of delivered food for hospitality menusSupporting simple, basic cooking tasks where requiredBuild strong, trusted working relationships with the client and stakeholdersEnsure all services operate in line with agreed KPIs, SLAs, and contractual standardsManage financial performance, including budgets, forecasts, and cost controlLead, motivate, and develop multi-skilled teams, driving engagement and performanceEnsure full compliance with health & safety, food safety, and company proceduresOversee recruitment, training, rota\'s, and team developmentIdentify and implement service improvements and efficiency opportunitiesMaintain a safe, clean, and welcoming environment for colleagues and visitorsAbout You3+ years' experience managing multiple soft service lines, ideally including hospitality and cleaningComfortable supporting basic food preparation and hospitality serviceStrong leadership skills with experience managing operational teams on siteConfident client-facing communicator with a customer-focused mindsetCommercially aware with experience managing budgets and operational costsWell-organised, adaptable, and able to balance operational and administrative demandsKnowledge of Health & Safety and Food Safety standardsFood Safety, IOSH or NEBOSH qualifications desirableBICSc credential preferredA DBS will be required for this role#14FortyCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!